Take advantage of our professionalism, quick turnaround, and easy scheduling to keep your vehicle as good as new. ALEXANDRIA, VA 22303, 16610 Governor Bridge Rd. In summary, I would like the business to cancel my Mechanical Service Contract and refund to my loan. As a matter of policy, BBB does not endorse any product, service or business. Directions If you're to take advantage of our service expertise, simply schedule a service appointment online before dropping your car at our Service Center in Chantilly. upon request. This invoice is not for a replacement radio, it is for a repair service.
It sounds like you have been doing your best to keep your car running top notch! I believe that a company like Ourisman Toyota Chantilly with all these great people working in it will lead it to the highest levels of success
Don't take a chance and risk the investment you've made in your Toyota car, pickup, SUV, or van by letting any local mechanic attend to its service and repair needs. From the description Get a fair transparent quote instantly before booking.
Guests servicing a vehicle covered by the Ourisman Lifetime Directions
Everyone at Ourisman Chantilly Toyota is fully committed to providing an exceptional dealership experience whether you're test driving, financing or servicing a Toyota car near Warrenton, VA. We employ cutting-edge diagnostic and maintenance equipment to provide essential car services like oil change, engine tune-up, brake repair, tire rotating and alignment, check engine light diagnosis and much more!
How many Chantilly drivers are shopping on a budget? A video walkaround of this car may be available We're wholly dedicated to providing exceptional service and repairs without any unnecessary hassle or hidden fees. Toyota Certified, Expert, Master, and/or Master Diagnostic technicians I requested the reason, the reply was he dose not know. Chantilly, VA 20151.
Respectfully, none of the desired outcomes *** ***** is proposing are viable options for us. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. We're glad to hear we delivered such a great experience. fbq('track', 'PageView'); Consider joining us for a test drive today. Directions I requested him to give me a copy of my previous contract, so I can see what they changed. s.parentNode.insertBefore(t,s)}(window, document,'script', When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The pin in the steering column upper bracket cannot engage or contact the steering column when the ignition key is in the accessory, on, or start positions (for example, while driving the vehicle).
The company that we use to replace/repair radio put in 2 radios that did not work because their was some sort of short that blew the radios. Directions We offer fair pricing on top-notch service at our service center in Chantilly. var googleId = 'UA-94032736-1';
After that I have called and left messages with them at least twice.
Unable to duplicate the concern, no further action was taken at anyone's expense. if(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version='2.0'; Chevrolet Mechanics in Berkeley Heights, NJ. Enter your registered email address to request a password reset link. h._hjSettings={hjid:515253,hjsv:5}; James, thank you for your kind words and this wonderful review!
Fairfax, VA 22030, 6129 Richmond Highway guests as much as possible based on the skill level required, parts 'https://connect.facebook.net/en_US/fbevents.js');
pm on Saturdays except holidays. This pricing was relayed to *** **** with no further out the door totals as he did not request such number. Super happy all around. our tools to get details such as qualifying cars, test drive options, BBB Business Profiles are subject to change at any time. })();
patience with which Chuck and Ahmed made us aware
Manassas, VA 20110, 10441 fairfax Blvd. James Ridbeck and Mike Hilliard are always so nice and are very professional. during these hours. Chantilly, VA 20151. A very nice lady was there was going around assisting and checking on customers comcerns.
Laurel, MD 20724, 1580 Spring Hill Rd. {if(f.fbq)return;n=f.fbq=function(){n.callMethod?
All operators must be 21 years of age and present a valid driver's var _gaq = _gaq || []; Bowie, MD 20716, 5410 Butler Road I was thinking, that I was just going to buy a car and leave. 2022 Ourisman Chantilly Toyota. are available from 8:00 am until 5:00 pm Monday-Saturday except holidays. /*
We want to be your one-stop shop for all your service and parts needs. _gaq.push(['_setAccount', 'UA-41613499-11']); I refrained singing the document and asked give a copy of new contract and I compare it with the one I have back home and come beck the day after. Directions
Robert in the service department asked me to come in and would get it taken care of. Mike H******* called a few hours later and repeated the same excuse. }. Please provide us with your information below and we will reserve an appointment for you.
owners, Over 25,000 topics, from beginner tips to technical Ourisman Chantilly Toyota _gaq.push(['_setAccount', 'UA-65581621-1']);
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n.queue=[];t=b.createElement(e);t.async=!0; If your heart is set on a new Toyota, then we have you covered. All rights reserved. Whatever your reasons for buying a used car, you'll always find a variety of great vehicles from today's top and most popular auto brands at our Toyota dealership near Manassas, VA. And, with competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other used car dealership in Chantilly. may arrive at the time most convenient for them. test drive). They wouldnt negotiate or budge at all.
Woodbridge, VA 22191, 5415 Butler Road I told him that my car ran perfectly fine when I brought it in for the recall work and that the steering problem only happened once they worked on it. Please fill out the form below to request your next service appointment.
Flat rate pricing based on labor time and parts, Hand-picked, community-rated professionals, Trusted mechanics, rated by thousands of happy car We are not buying his vehicle back. Our certified Toyota mobile mechanics perform over 600 services, including diagnostics, brakes, belts, oil changes, 30k/60k/90k maintenances, and will come to you with all necessary parts and tools. Sorry, no locations matched that search. if(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version='2.0'; I tried to reach Ken on 12/23/2020 and received no response. Directions Ourisman Chantilly Toyota Service is conveniently located in Chantilly. s.parentNode.insertBefore(t,s)}(window,document,'script', One was replacement of the airbag and the other was a steering column replacement bracket. *** ***is aware that the cancellation was made immediately and is able to verify this with his lienholder. We're also happy to give you the CARFAX vehicle history report, as well as offer standard new car financing rates. Alexandria, VA 22309, 4105 Auto Park Circle })(); 2017 Ourisman Chantilly Toyota. 4135 Auto Park Circle Brought car home and did not drive it for five days.
Directions a video consultation. You can get more information about this car from your couch through Ourisman Chevrolet Buick GMC Of Alexandria, Ourisman Chrysler Dodge Jeep Ram of Woodbridge Service, Ourisman Fairfax Toyota Certified Collision Center, Ourisman Volkswagen of Bethesda Service Service. _gaq.push(['_trackPageview']);
Since I still hadn't gotten any response from Ken by the 27th. Vienna, VA 22182, 3516 Fort Meade Road 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js'; Our Cars.com Vehicle Test Team has awarded the ${make} ${model} home delivery on some or all of its cars. r.src=t+h._hjSettings.hjid+j+h._hjSettings.hjsv; window.dataLayer = window.dataLayer || []; Directions Directions We did get one, it took longer that expected, but we fixed the short and replaced the radio all the while customer was in a rental vehicle so that he was not inconvenienced. everything went smooth from the time i entered until i left-much nicer than the last time i was there.
_gaq.push(['_setAccount', googleId]); Unfortunately, due to the age of the vehicle, radios take longer to obtain. Directions The sales guy sent this pic to me early Saturday afternoon to verify this vehicle was now mine and no longer available to the general public. International Association of Better Business Bureaus. Directions
We recommend obtaining your own ride back or 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Let's ride together! Thanks to our wide selection of car loan and lease options to choose from, owning the car of dreams has never been easier. Please call us at at (703)-378-2323 with any questions or comments you may have.
4135 Auto Park Circle *** ****** purchased an older vehicle, 2011 ******* sold without a radio warranty, but we offered to fix the radio anyway at no cost to the customer. G******Parts and Service Director, Customer Reviews are not used in the calculation of BBB Rating, of those, 0 complaints were closed in last 12 months. He said we don't have it in our system.
Our Toyota dealership near Leesburg, VA will always go the extra mile to assure that you enjoy a great deal on your next car and that it remains safely on our roads for many years to come. Woodbridge, VA 22191-2108, 8820 Centreville Rd They sold me a defective vehicle and know we have had nothing but problems with it since we bought it. Bethesda, MD 20814, 2282 Crain Highway We prioritize the dispatching of appointments and waiting ${award} ${year}, By Dina and Anthony from Haymarket, Virginia, By Abraham A. Metzher from Gainesville, Virginia. Later, Mr. H******* road tested the vehicle with Ms. W****'s son, who agreed that the vehicle was performing normally at that time. Mr. H******* returned the vehicle to Ms. W****'s son, provided him with Mr. H*******'s direct contact information, and suggested that Ms. W****'s sonoperate vehicle for a few days and contact Mr. H******* if any symptoms should occur. : Subsequent to this inspection, the vehicle was driven extensively, by Mr. H******* and me, both separately and together, making multiple parking-lot turns to the limit of steering travel in both directions, and driving on public roads, for a total of 22 miles. in for service and the daily rate will be waived. Directions The stock number at Ourisman Toyota was ******. (function() { Now I have to go to the general manager (David) of Chantilly Toyota and explain to him all of this information. Regularly scheduled service will not only improve performance and efficiency but help you avoid costly mechanical issues down the road. Visit your local dealer when it fits your schedule. I leased a car from this dealership on Feb 6th. Directions I read the contract and knew that I can request to cancel the contract within 30 days to get full refund. Ourisman Chantilly Toyota Service has Toyota trained technicians to handle your repair needs or perform an oil change, tire rotation, battery replacement, brake repair, multi point inspection and all other Toyota Factory Scheduled Maintenance. Thank you for visiting Ourisman Chantilly Toyota's service department.
There's no better place to go than Ourisman Chantilly Toyota for Toyota service in Chantilly, Washington DC, Vienna VA, Arlington VA or Springfield VA. Our Service Center is staffed by a team of trained professionals that know every inch of your Toyota model. Thinking your car may be burning oil is never a fun thing to experience. 4135 Auto Park Circle *** ***'s taxes for this contract were not recoverable from the Commonwealth of Virginia. A few hours later a technician called to tell me that there was no way of knowing what the problem was unless they took the dashboard and steering column apart again and that this was "an expensive fix." window.dataLayer.push({
that with Toyota promotions and incentives we were able to The pin in the steering column upper bracket can engage the steering column only when the vehicle is in park, the key is out of the ignition cylinder, and the steering wheel is rotated to specified positions in that order.) We know full well that buying a Toyota RAV4, Highlander, Camry, Tacoma or Sienna is one of the biggest and most important investments you can make. That guy around the corner might use cheap aftermarket parts he got at a chain store, which are much likelier to fit poorly and fail -- and could potentially invalidate any Toyota warranties. We understand how valuable your time is, and appreciate that you've already made the trip from Washington DC, Vienna MA, Arlington VA or Springfield VA to our Chantilly location; there's no sense in you spending any more time away from your every day that necessary. This dealership offers
n.callMethod.apply(n,arguments):n.queue.push(arguments)}; Directions This car is likely to sell soon based on the price, features, and condition. fbq('track', 'PageView'); Toyota uses a 160-Point Quality Assurance Inspection to make sure we deal in only the best pre-owned vehicles. From there on 09/28/19 we went back to the dealership to trade it in and get a newer model as at this point I was fed up. One of Toyota's primary goals is to emphasize the entire ownership experience.
We had agreed that they would mark this vehicle as Sold and no longer available to the general public. var dCity='Chantilly'; This ensures that the part will fit and perform as intended, and keeps any existing warranties in place. The recalls performed on Ms. W****'s 2003 Toyota ****** were to replace the SRS control unit and a sub harness (located low in the center console area and unrelated to any portion of the steering system) and to replace the steering column upper bracket (which houses the Federally mandated steering lock designed to make the vehicle more theft resistant). LAUREL, MD 20724, 3516 Fort Meade Rd.
I brought the car in on 11/2/2020 to have the radio repaired/replaced and it has been a nightmare ever since. Directions BBB Business Profiles generally cover a three-year reporting period. Our tech also inspected the steering components, and heard a noise from a steering column bearing when listening with a stethoscope, but was not certain that this would have any relationship to steering effort.
We found no faults related to the recall work. They have done nothing but lie to me and blow me off As of 12/22 I still have no car. })(window,document,'//static.hotjar.com/c/hotjar-','.js?sv='); difficult due to guest demand at similar times from disparate locations. from DealerRater. !function(f,b,e,v,n,t,s) Got the job done quick, showed up before the appointment time, nice guy. Use our tools to contact the dealership to schedule
They then refused to honor their offer and sell the car to us. estimated completion time when you arrive.
They're the trusted authorities you want taking care of your Toyota, whether you need something routine taken care of our have a more significant project in mind. We're looking forward to servicing your vehicle soon! Directions MARLOW HEIGHTS, MD 20748, 1800 OLD RICHMOND HIGHWAY 4135 Auto Park Circle Chantilly, VA 20151. In April of this year we bought a used certified preowned 2017 Toyota Highlander for $25,000.00 and have had nothing but problems. VIN: *****************. I called them to send me a check with corrected name. Directions 'locale': 'washington adi', Here at Ourisman Chantilly Toyota, we work every day to ensure that your car retains its original quality and top condition for countless miles of daily driving.
He also noted noise from the spiral cable, but was sure that the spiral cable noise could not be related to the symptoms that Ms. W**** reported. h.hj=h.hj||function(){(h.hj.q=h.hj.q||[]).push(arguments)};
var dAddress='4135 Auto Park Circle'; If anything needs to be replaced, rest assured that our Chantilly Toyota repair team will only use authentic Toyota parts when doing so. but you are always welcome to do so.
He replied that he would have to call the Toyota people. My best regards I arrived a few minutes early, they took my car into the service area, I signed in, asked a couple of questions, which were answered right then, then went to wait in the customer waiting area (with coffee and do-nuts provided), and when the vehicle servicing was complete (I was told ahead of time about how long I would have to wait, and they were accurate within maybe 10 minutes), the service man came and reviewed a few things (good), answered a few more of my questions, and gave me a copy of the paperwork.