The delivery was supposed to be a 7 working day guaranteed.
Their products include a wide variety of types and designs, such as jackets, trousers and outdoor equipment for different activities. cynic-al most stuff is half price tho now priced according to its quality. Besides not being waterproof after a few months of mild use, when I stepped on some pebbles the sole got holes, and the insole gets unstuck and folds into itself which really hurts my feet. I tried one on, and decided I prefered my Uniqlo ultralight down jacket. Will update on quality then but so far they all fit! I had to quickly order sleeping bag & mugs through AMAZON.
The fleeces have been fine for using at work all last year, not come apart or anything. Thermoball is also a quilted and hoodless jacket, with a medium-height collar and 100% Nylon shell. Reached out to customer service via email, said courier lost package and resent. I would say they are 1 - 1/1/2 sizes smaller than my usual shoe size. Which One To Choose?
Would recommend. This requires a 0/5 star review. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. The difference I fnd with cheap vs expensive outdoor kit is how long it lasts and how well its cut. Took a hot minute to arrive but it's international mail during the holidays. ThermoBall insulation is different and unique in its performance when compared to other synthetic insulations, as it performs almost identically to down. Here is where these jackets almost come to a tie. What it all comes down to is whether you live in an area where it rains or snows, as that affects both jackets performance, as we mentioned previously. These are both very similar in appearance, with the difference being Exodus hood. The jacket comes with two outer pockets, along with an inner pocket that is suitable for listening to music too, due to the earphone duct. Be patient and give it 3-4 weeks to arrive. I just couldnt work out who would buy one at that price when they could have a far superior version of that type of garment for similar money from one of the other 30 outdoor clothing stores in a 300m radius. Made it very obvious that I wanted ladies size. Featherweight is also a slimmer cut and has a sleeker appearance. Ive bought bits over the years and theyve all been fine. Bloody bargain. Quality outdoor clothing & equipment at the lowest prices from Mountain Warehouse. Unethical business model, Tip for consumers:Don't, save yourself the headache. Tip for consumers:Expect long shipping times and weird tracking info. I can say with confidence that their stuff is generally cheap crap. I ordered a ski jacket and got a receipt.
After no more than 10 minutes the boots were soaked through, along with my feet.
They are one of the most reputable brands in the outdoor products market, with 50 years of experience and thousands of happy customers. We had a couple of kids things and they just about lasted before grown out of, but TBH at the cheap end of kit Regatta is better IME. Have recommended to lots of people whove all been similarly impressed! These are cotton pants so I doubt the 12 will fit after laundering. Go elsewhere. This is a water-resistant and wind-resistant jacket and comes with a Ripstop shell, which makes it very durable and long-lasting. My issue was resolved straight away and my missing item posted express the next day. Strengthen your review by uploading photos & videos. 2 of these mugs the chipping went all the way to the inside of the mugs & all 3 are dented around the tops where you drink from. What sets them apart in warmth is the fleece lining on the inside of Apex Bionic, which Exodus lacks. ! About Privacy Policy Cookies Outdoor Photos | Facebook Pinterest Twitter, FUTURELIGHT: Made to Defy | The North Face, The North Face THERMOBALL Fill Zip Jacket TESTED + REVIEWED, 2022 Casual Geographical - Outdoor Blog. Ice cleats purchased for elderly person rusted, and woudn't remain strapped on boots post first wear. That probably says it all. I finally heard from them today 14 days later blaming Hermes that package was "lost"and telling me the jacket is now out of stock and I will need to request a refund. ! Save my name, email, and website in this browser for the next time I comment. Just now, over a year later, I've popped back onto the website to see if Mountain Warehouse are still advertising these boots as waterproof and not only are they doing so, they have increased the price and labelled them as "new". It's probably the normal price unless it's more than 50% off. Do not buy or trust! . Subscribe to our newsletter to receive our latest updates: To learn how we use your data when you sign up to our newsletter, read our Privacy Policy. The zipper also came off its track so I had to repair that. Latok vs Theta Jacket, 180 vs 550? We need your email address to verify that your review is genuine. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. 2022 ProductReview.com.au Pty. Can anybody hear me? I bought this on sale but if I buy this original price I would be more angry with this. Charges me twice and won't refund! Just gotta wait til I've got more free time to head to the ocean and swim! Despite the fact we started using a free bag, we were very still very disappointed and thought about making a complaint. They are a perfect fit and great style. This is both for keeping the neck warm, but it also helps prevent cold winds and rain from getting into the jacket. Due to the fact I was working and could not wear until months latter could not return. This will be an interesting comparison, especially since we are looking at two interchangeable jackets and two softshells. Besides, they don't really conform to the form of the foot. Consumers complaining about Mountain Warehouse most frequently mention customer service problems.Mountain Warehouse ranks 59th among Outdoor Clothing sites. The statement about down warmer than synthetic insulation is not correct as it is generalizing synthetic insulation materials. Lightweight trousers, T-shirts etc. as customer service and honesty in what they are selling APPEARS TO BE a FOREIGN CONCEPT TO THIS COMPANY. Is there anybody there? We did have a 25L day sac from MW that was used as baby change bag for our youngest, so it got dragged everywhere everyday for a few years and was still going ok, that really lasted well. The photo is misleading.
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Which One To Choose? Completely false advertising. Mountain Warehouse clothing and equipment is designed to protect you from the elements. I think that there is some brand snobbery going on here by people who have never really experienced the equipment theyre slagging off. Sniff, those were going for ~150 (IIRC) in Keswick Mountain Warehouse back in November. This is a hoodless jacket, with a high collar that zips up and fits snuggly around the neck. But what they are actually buying is generally not good value. Really disappointed - used the bag twice and it broke, can't get a replacement nor fixed as the company says it is out of the 1 year warranty. I wasnt that impressed, they dont look as heavily quilted as that, rather flat, in fact. Exodus has a waterproof coating that helps it keep water off the jacket, making it water-resistant. You got my money once BUT NEVER EVER AGAIN AND I WILL ENSURE THAT ANYONE I KNOW WILL GIVE THIS COMPANY A WIDE BERTH. Funny this because my current big cycling rucksack is from Mountain Warehouse, as are my current walking boots, commuting waterproofs and cold weather cycling jersey and theyre all absolutely fine and very comfortable to wear. They are held in place and evenly distributed by the quilting, extending on the sleeves as well. Products used:Jacket, sweaters, gloves, hat, and shirts. One review said it was thicker/bulkier than other jackets but will be good for winter. I will now go thru PayPal to see if they can get my money back. Interesting to hear the waterproofs are ok, Pinkster. Don't bother buying from this company. Someone desperate to defend their penny pinching by making outlandish claims about the cheap kit theyve bought. During this time, I went on my camping trip, came back, and contacted their support twice. One wetsuit was ordered wrong size and after contacting customer service we exchanged for the correct size. 35 makes much more sense, if it fits you (the fit of their stuff is one of the things that put me off, whatever the price). It is a breathable and light jacket, with an adjustable hem and three outer pockets. Are The North Face Jackets Worth The Price? I wouldnt buy something like a rucksac though. If it was called Gardening and Dog Walking and Jackets for Kids that Wreck Stuff Warehouse it would be spot on. Please check the materials, features, colors and sizes on the various shops (linked in this page) before buying, because sometimes our articles may contain errors. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. We use cookies to give you the best experience on our website. I had some mountain warehouse stuff bought for me one Christmas. Nothing at all waterproof about these. I bought a pair of walking trainers from MW. I now have to reorder, repay and then wait for the refund minus the postage. I still marvel at how people can just thieve the money of honest people. The price difference of the brands is also interesting as they differ quite a bit. While both are quilted jackets, Thermoball comes in a squared pattern, whereas Featherweight has horizontal, rectangular quilting. I've been waiting over 3 months now. Edit: If the fit (whcih can be a bit odd sometimes on MW stuff) on that insulated jacket was ok Id take a punt for 35. Further details in the disclaimer.
Only scored one star as there is no zero! Very true. Mountain Warehouse won't answer my emails or my calls. Bought a pair of men's hiking shoes advertised as waterproof. Buy outdoor clothing online or in store with dozens of deals available. Cliff Richard has taken everybody on a summer holiday. I use these boots on mild to moderate hiking with my dog. Treated myself to a new MW heavyweight zipped fleece last year discounted but still not hugely cheap. When did Rab become a mid level brand ? So perfect if you want to go naked. The rucksack does look like it wouldnt last very long with proper mountain use and the backpad/harness system looks a bit crappy, but its not killed my back. No good at all, and not just a little leak from one seam, 3\/4 of the back and all arms were wet. They fitted well and were of great quality.On my second order, they did not meet the 2-3 day delivery period nominated on their website for the item I purchased. The under garments are beautifully stitched with gorgeous patterns. Gave a pair for the same elderly person to keep them safe. Thank you Mountain Warehouse. Am just glad to not have anything gone wrong on the delivery for my end. Product images you see here are for illustration purposes. Very poor products. Very disappointed in the extremely thin Seasons Womens Printed Padded Jacket. Related: The North Face Thermoball Jacket Review. Lets start with the first two, both of which were included in a previous selection: Mountain Warehouse Featherweight vs. I looked at other reviews about the quality. Do NOT order from this site. "Bought kids waterproof shoes for school. I note someone else has the same experience of this particular coat not being waterproof.
Can't wear another garment UNDER the coat without it being tight. When did Rab become a mid level brand ? If all you are doing is wandering around the woods, or use a pack a half dozen times a year, not a problem. Ive bought some basic MW clothing in the past. My own fault for not checking the receipt before leaving the store. The rucdacs did look a bit crap, most stuff is half price tho. I would like to say that communication and delivery were easy, but I am willing to overlook this because of the excellent design and quality and price of the products. Sorry. Both Featherweight and Thermoball are travel-friendly, lightweight jackets that are suitable for harsh winter days. She wears almost exclusively Patagonia, Arcteryx, Rab and Mountain Equipment for his reason. Tip for consumers:Don't ORDER Poor Service, Shipping and Online Site doesn't tell you the real Quality of the Products, poor shipping practice and products are not up to the quality needed. Except the Latok is actually 325 at SRP, so not quite as cheap as youre implying. I will recommend this company to anyone.Moreover, my husband absolutely loves his snow gears great quality, the fit is amazing and the price is very reasonable as compared to some over price but poor quality products companies. On longevity, it generally seems that the better brands are just much more robust. No explanation as to where my package is nor when it is going to finally arrive; according to them, I should just be patient and forgiving! Bought lots of Ski gear from Mountainwarehouse great prices and good quality. Thought my daughter was going to receive her brand new winter Jacket just to pay $80 NZ and receive nothing but lies. Mountain Warehouse offers the best gear at the lowest prices. Lightweight trousers, T-shirts etc. Im a huge outdoors gear brand snob, always have been, to my disgust I was given a 40 gift token for MW last Xmas, bought 2 fleeces (15) and a small rucksack(25). Ordered on Jun 28,2020. The availability of products in this page may change at any time. Cut clearly is subjective, but especially for mrs_oab who is size 8 and 5, only a few brands make gear that is not a floppy bag on here. @matt_outandabout. I wouldnt have bought it myself but its only a couple of tops and they do the job. Boots haven't even been sent. Is mountain warehouse a scam or a legit company? Hardshell vs. Softshell Jackets: Whats the Difference? The mass exodus continues. Tip for consumers:Sale items need to be double checked. Worst customer service ever. This is the second time I've ordered from Mountain Warehouse and I highly recommend! It just makes your operators look stupid. (Our Opinion), 6 Barefoot and Minimalist Shoe Brands: Our Favorites, 9 European Workwear Brands: Our Top Picks, 10 Boots Brands like Red Wing: Our Top Alternatives, 10 Best European Outdoor Brands: Our Favorites. I like their base layers and merino socks. I've just been ripped off. Same day despatch. I went with a size bigger (as I usually do when it comes to boots) and they are too small and tight, particularly at the front where the toes are. Patagonia? Durable, true to size, and price is great. Shapeless, sweaty and uncomfy. Ltd. All Rights Reserved. They offered me a 20% discount voucher but why would I buy anything else from here when I have no confidence the product does what they claim? Twice their answer was utterly useless. Great prices. Bad quality boots, which let water in, hurt your feet. I bought a MW skiing jacket last year, allegedly half price, far cheaper than anything Snow+Rock, Cotswold Outdoor, Millets or anyone could offer in their sales, its very warm, waterproof, plenty of features and its the colour I wanted. Your trust is our top concern. Am not disappointed in quality either. I also wish there was a -star. Bought loads of their stuff over the years for us and the kids, decent for the money, never had any issues. Help future customers by talking about customer service, price, delivery, returns & refunds. Leave this blank if you'd like to publish your review anonymously. I spent $116 on a coat that was never delivered. You will be contacted by email to verify your review. Ive always thought that this was so they could later sell it at 50% of the previously advertised price to make it look like a bargain (but is actually still terrible value). No eta, no tracking number and no response from the e-mails to customer service. Not only that, but a jacket that can also protect against the snow and rain that are awaiting us in the next few weeks. But if the weather is unstable where you live, wed recommend you weigh the pros and cons, as Thermoball continues to provide warmth despite being wet or dry. As above rucsacs and light puffa style jackets? Tip for consumers:Everything is shown as on sale all the time. Gain trust and grow your business with customer reviews. Why Are They So Expensive? This layer helps it be completely protected against cold winds, while the DWR finish prevents rain from getting through. I am out of pocket over $100 because the items I returned were lost in their warehouse and they refused to process a refund. Why Are They So Expensive? They put them in a plastic Shipping Bag with my sleeping bag with "NO" protection from the shipping handlers. You would be much better off with Decathlon. Mountain Warehouse is a British manufacturer of outdoor clothing that was established in 1997. What made you choose mountain warehouse over similar businesses? Your email address will not be published. When it comes to wear, we have to say that Apex Bionics stretchable shell makes it more comfortable to wear, especially if you are looking for a high-performance sports jacket. Not going to purchase anything further from Mountain Warehouse as, based on experience, I find their claims hard to believe. The North Face Thermoball. Packaging was ripped open when delivered but nothing was damaged. This very quickly gets very cold and uncomfortable. Online order Florence II Long Women's Padded Coat size 12. Two of my items were affected so I suspect sharp practice rather than random error. Currently, better to buy from near shops and not MW online. Very disappointed and I won't be back, Tip for consumers:Just dont fall for all the customer friendly blather, Products used:T shirts and pants after alterations, I ordered jacket and walking boots 2nd Dec. This is an issue that ThermoBall insulation does not have, as it maintains its loft and insulation abilities despite the weather. I liked the gloves so much that I've ordered a second pair as a spare. This concludes our comparison, where we took a look at four jackets by two reputable brands.
I have returned a coat, I have bought 2 different coats to compare quality etc as at this time we cannot go into the store and I have previouslybought a fully waterproof coat, from MW only to have it leak badly in the first brief shower I wore it in. I am sadly disappointed, the soles of the boots are delaminating after just 5 kms of walking! didnt check the date before posting . Ordered a jacket, tracking wouldn't update. Read our in-depth review of this jacket here. I have no printer. No it isnt worth the money. Don't risk it, don't order from Mountain Warehouse! I can't fault the whole process. I also had to return the original invoice that came with the jacket so have to go on line to get all the information.
Still, if you can find one of those for 35, Id say thats worth having at that price. We like Nukeproof Megas and Gigas. The sleeve cuffs are elasticized, while the hem is adjustable with drawstrings, for a much better fit, as well as to prevent the weather elements from getting through. Ive a jacket thats fine for walking the Dogs etc but would spend more on Rucksacks. My comments are from personal experience. The problem is I will now be charged interest on my card. We use cookies for analytics, personalization, and ads. Hopeless. With that being said, welcome back to another comparison review, where we will be looking at four jackets and how they measure up in different aspects. Is this really deemed acceptable that a waterproof coat is no longer waterproof after 15 months? I ordered T shirts in size 12 and pants in size 14. When it comes to providing warmth, nothing beats down, so in that regard, Featherweight has the upper hand. Comparison: Featherweight vs. Thermoball. Its just as easy to find discounted too. Simple ordering, good quality products and only 3 days shipping from New Zealand to Gold Coast. Why this happened I had not idea. ", "I bought a ladies Alaskan womens 3 in 1 coat 15 months ago specifically because it was advertised as waterproof and not just water resistant. I returned the coat nearly 3 weeks ago and have had to chase this to get my money refunded. You are much better off looking for half price mid level brands (TNF, Rab, Craghopper even) in the sales than resorting to Mountain Warehouse. Would you like to add a photos or videos? It comes with a fixed hood, which is adjustable and a high collar, with chin guard to prevent chafing of the neck and chin from the main zipper. If you want cheap outdoor gear, go to Decathlon. Won\u2019t be going back! Arcteryx? Snowshoe has only hosted 3 DH World Cups, yet its delivered more drama and memorable moments than most other venues! This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Coupons offered online are made to look like there is a sale but it is still less than what the price is instore to increase their profit margin. The clothes were amazing quality, European standard, ski gear was comfortable with all the bells and whistles, and very pretty! The collar is high and zips up, but it does not come with a hood, so take appropriate measures if its going to rain. They advertise a faster delivery via DHL for 5.95 with 1-2 days. Won't even reply to me. Until recently it had only had light wear and mainly for the cold, and when used recently in heavy rain (and tbh not that heavy) the down inner was soaked! I think this is a very unfair system when other Companies are doing their best to continue with extra customer service MW does not seem to care for their customers at all. Dozens of buy one get one free offers and other great deals. The lack of hood might become a hindrance if you live in rainy areas and it would have come in handy to keep the head warm, too, but that can be easily achieved by wearing a beanie. Not able to complete a return order on line! This reeks of the Skoda defence. The front bumper has also started to come away leaving me to believe that they are Pleather NOT the 'Leather' that they were advertise as :-( I also bought a pair of hiking socks when they arrived they had a 2 for 1 offer tag on them but I only received 1 pair :-( I contacted them and they NEVER replied :-( Very bad customer service :-( I WILL NEVER EVER BUY FROM THIS COMPANY AGAIN ! Must read: Are The North Face Jackets Worth The Price? People who do this to people deserve Sh*t. Don't buy from these low lives! most stuff is half price tho now priced according to its quality. Singletrack Road Trip Organic Unisex T Shirt - Distressed, Singletrack Club Ride Detour Shirt Khaki Cayenne, Premier Partners for Singletrack issues & exclusive subscriber perks, Metcheck MTB Weather Forecasts At A Glance. It is not. The fit was also an issue. These include any outdoor gear you might need for your activity of choice: skiing, camping, hiking, running, biking and much more. Upon messaging them on day 4, via their online chat, they instantly refunded me the deliver fee and had the item posted the next day. Now up to my tenth email, providing proof of sale and I have consistently received a generic response telling me if they haven't heard from me in five days they will presume the matter is resolved. It's almost been two years since I first ordered, I mainly bought outer layer tops that I wear almost every day and everything is still in good quality. Recently purchased two pairs of adventurer women's waterproof boots in size 7. To save you some time in having to look up the brands if youre unfamiliar with either of them, lets get through a short introduction of each. See you in the next! Vastly overpriced stuff. Featherweight comes with Down insulation, as mentioned above, while Thermoball is insulated with ThermoBall synthetic insulation. Contact UsPrivacyForum RulesClassifieds RulesLink RemovalLogin/cookie issues?Newsletter SettingsAdvertising, Viewing 40 posts - 1 through 40 (of 41 total). Mountain Warehouse Customer service blamed me for misusing their failed safety item intended for snow, and ice. Interesting to hear the waterproofs are ok, Pinkster. Please note that we may share your email with the company to verify your order. \nEmploy competent people who actually give a toss !!!". Significantly less expensive than competitors. Fresh Goods Friday 611: The Skeleton Crew Edition, New Nukeproof coil options from EXT, FAST & PUSH, DH World Cup Rd 6 Snowshoe Preview & how to watch, This topic has 40 replies, 31 voices, and was last updated. Mountain Warehouse is a legitimate company. Just like bone is stronger than steel.based off of weight. And we're really enjoying testing coil shocks at the moment for a group test in the mag. 4. This video will be loaded from YouTube.com, a third party. The shell is also highly wind-resistant. Avoid this company! Rucksack Ive used a few times for rambles and so far, fine. Started chasing after 8 days but customer service never returned my emails. Obviously they blame this on COVID 19, and that's fine but at least respect the customer and not answer questions that were not as asked. Look at RRPs and Rab stuff is very similarly priced to equivalent TNF gear. Absolutely worse site ever! The collar is also different, affecting not just the looks but also performance. It, too, is water-resistant due to the DWR finish, but unlike Exodus, it comes without a hood. Its unusable due to the fact the forearms become soaked with sweat within minutes of mild exertion. Just like in our previous comparison, we will be looking at each jacket separately first and then see how they fare against each other. Down vs Synthetic Jacket: Whats the Difference? Its been OK. Backed by the National Science Foundation. Prices instore and online are vastly different. What I received was T shirts in sizes 12,14 and 16. Read our in-depth review of this jacket here, Jack Wolfskin vs The North Face: 4 Jackets Compared, Is Rossignol a Good Ski / Snowboard Brand? Mountain Warehouse has a consumer rating of 1.82 stars from 35 reviews indicating that most customers are generally dissatisfied with their purchases. Tip for consumers:I live in northwest South Carolina near Greenville and most of the hiking terrain I use is not difficult for the performance of these boots, Products used:Women's waterproof hiking boots. I guess the sales model for Mountain Warehouse must be to appeal to those who would not dream of (or unable to) spending ~100-300 on waterproof jacket from Cotswolds or Blacks etc. When you get in contact with them again, they say they will pass this on to(blah blah) team and if you dont hear from them then that is good news. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Not able to call NO ANSWER@ Customer Service. However, the higher collar of Featherweight might be more suitable for those living in windy areas. Just an excuse to show a bunch of really cool looking stuff. This is how they look after 3months. I have SOCKS that are thicker than this jacket. Whether you are a sportsman or are just getting into the gym, they provide different items for different requirements. My wife and I found a brand new mountain warehouse backpack lent up against our car in the supermarket carpark. They are both packable, also, so it is a tie when it comes to being travel-friendly. What are you doing man? Received my item and am happy with the quality for the value and customer service was just fine. I ordered for the firsts time on-line and received my shipment of 3 enamel mugs "BATTERED &CHIPPED"! Loved colours, quality and delivery time was less than a week in both occasions. They also sell through their own stores online and locally, in order to cut expenses for the buyer. Hope refund is a prompt as delivery. Apex Bionic is a 100% Polyester softshell with a windproof shell, due to the WindWall membrane. I would not recommend buying this coat if you want waterproof. I wish I had read the reviews first. This is because of the shape, as it does not come in filaments, but it is rounded and provides great insulation with less bulk and weight. I contacted mountain warehouse but because its more than 12 months they do not guarantee it.
Their products include a wide variety of types and designs, such as jackets, trousers and outdoor equipment for different activities. cynic-al most stuff is half price tho now priced according to its quality. Besides not being waterproof after a few months of mild use, when I stepped on some pebbles the sole got holes, and the insole gets unstuck and folds into itself which really hurts my feet. I tried one on, and decided I prefered my Uniqlo ultralight down jacket. Will update on quality then but so far they all fit! I had to quickly order sleeping bag & mugs through AMAZON. The fleeces have been fine for using at work all last year, not come apart or anything. Thermoball is also a quilted and hoodless jacket, with a medium-height collar and 100% Nylon shell. Reached out to customer service via email, said courier lost package and resent. I would say they are 1 - 1/1/2 sizes smaller than my usual shoe size. Which One To Choose?
Would recommend. This requires a 0/5 star review. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. The difference I fnd with cheap vs expensive outdoor kit is how long it lasts and how well its cut. Took a hot minute to arrive but it's international mail during the holidays. ThermoBall insulation is different and unique in its performance when compared to other synthetic insulations, as it performs almost identically to down. Here is where these jackets almost come to a tie. What it all comes down to is whether you live in an area where it rains or snows, as that affects both jackets performance, as we mentioned previously. These are both very similar in appearance, with the difference being Exodus hood. The jacket comes with two outer pockets, along with an inner pocket that is suitable for listening to music too, due to the earphone duct. Be patient and give it 3-4 weeks to arrive. I just couldnt work out who would buy one at that price when they could have a far superior version of that type of garment for similar money from one of the other 30 outdoor clothing stores in a 300m radius. Made it very obvious that I wanted ladies size. Featherweight is also a slimmer cut and has a sleeker appearance. Ive bought bits over the years and theyve all been fine. Bloody bargain. Quality outdoor clothing & equipment at the lowest prices from Mountain Warehouse. Unethical business model, Tip for consumers:Don't, save yourself the headache. Tip for consumers:Expect long shipping times and weird tracking info. I can say with confidence that their stuff is generally cheap crap. I ordered a ski jacket and got a receipt. After no more than 10 minutes the boots were soaked through, along with my feet.
They are one of the most reputable brands in the outdoor products market, with 50 years of experience and thousands of happy customers. We had a couple of kids things and they just about lasted before grown out of, but TBH at the cheap end of kit Regatta is better IME. Have recommended to lots of people whove all been similarly impressed! These are cotton pants so I doubt the 12 will fit after laundering. Go elsewhere. This is a water-resistant and wind-resistant jacket and comes with a Ripstop shell, which makes it very durable and long-lasting. My issue was resolved straight away and my missing item posted express the next day. Strengthen your review by uploading photos & videos. 2 of these mugs the chipping went all the way to the inside of the mugs & all 3 are dented around the tops where you drink from. What sets them apart in warmth is the fleece lining on the inside of Apex Bionic, which Exodus lacks. ! About Privacy Policy Cookies Outdoor Photos | Facebook Pinterest Twitter, FUTURELIGHT: Made to Defy | The North Face, The North Face THERMOBALL Fill Zip Jacket TESTED + REVIEWED, 2022 Casual Geographical - Outdoor Blog. Ice cleats purchased for elderly person rusted, and woudn't remain strapped on boots post first wear. That probably says it all. I finally heard from them today 14 days later blaming Hermes that package was "lost"and telling me the jacket is now out of stock and I will need to request a refund. ! Save my name, email, and website in this browser for the next time I comment. Just now, over a year later, I've popped back onto the website to see if Mountain Warehouse are still advertising these boots as waterproof and not only are they doing so, they have increased the price and labelled them as "new". It's probably the normal price unless it's more than 50% off. Do not buy or trust! . Subscribe to our newsletter to receive our latest updates: To learn how we use your data when you sign up to our newsletter, read our Privacy Policy. The zipper also came off its track so I had to repair that. Latok vs Theta Jacket, 180 vs 550? We need your email address to verify that your review is genuine. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. 2022 ProductReview.com.au Pty. Can anybody hear me? I bought this on sale but if I buy this original price I would be more angry with this. Charges me twice and won't refund! Just gotta wait til I've got more free time to head to the ocean and swim! Despite the fact we started using a free bag, we were very still very disappointed and thought about making a complaint. They are a perfect fit and great style. This is both for keeping the neck warm, but it also helps prevent cold winds and rain from getting into the jacket. Due to the fact I was working and could not wear until months latter could not return. This will be an interesting comparison, especially since we are looking at two interchangeable jackets and two softshells. Besides, they don't really conform to the form of the foot. Consumers complaining about Mountain Warehouse most frequently mention customer service problems.Mountain Warehouse ranks 59th among Outdoor Clothing sites. The statement about down warmer than synthetic insulation is not correct as it is generalizing synthetic insulation materials. Lightweight trousers, T-shirts etc. as customer service and honesty in what they are selling APPEARS TO BE a FOREIGN CONCEPT TO THIS COMPANY. Is there anybody there? We did have a 25L day sac from MW that was used as baby change bag for our youngest, so it got dragged everywhere everyday for a few years and was still going ok, that really lasted well. The photo is misleading. If you click "Play", you accept their terms of service, and their use of cookies.
Which One To Choose? Completely false advertising. Mountain Warehouse clothing and equipment is designed to protect you from the elements. I think that there is some brand snobbery going on here by people who have never really experienced the equipment theyre slagging off. Sniff, those were going for ~150 (IIRC) in Keswick Mountain Warehouse back in November. This is a hoodless jacket, with a high collar that zips up and fits snuggly around the neck. But what they are actually buying is generally not good value. Really disappointed - used the bag twice and it broke, can't get a replacement nor fixed as the company says it is out of the 1 year warranty. I wasnt that impressed, they dont look as heavily quilted as that, rather flat, in fact. Exodus has a waterproof coating that helps it keep water off the jacket, making it water-resistant. You got my money once BUT NEVER EVER AGAIN AND I WILL ENSURE THAT ANYONE I KNOW WILL GIVE THIS COMPANY A WIDE BERTH. Funny this because my current big cycling rucksack is from Mountain Warehouse, as are my current walking boots, commuting waterproofs and cold weather cycling jersey and theyre all absolutely fine and very comfortable to wear. They are held in place and evenly distributed by the quilting, extending on the sleeves as well. Products used:Jacket, sweaters, gloves, hat, and shirts. One review said it was thicker/bulkier than other jackets but will be good for winter. I will now go thru PayPal to see if they can get my money back. Interesting to hear the waterproofs are ok, Pinkster. Don't bother buying from this company. Someone desperate to defend their penny pinching by making outlandish claims about the cheap kit theyve bought. During this time, I went on my camping trip, came back, and contacted their support twice. One wetsuit was ordered wrong size and after contacting customer service we exchanged for the correct size. 35 makes much more sense, if it fits you (the fit of their stuff is one of the things that put me off, whatever the price). It is a breathable and light jacket, with an adjustable hem and three outer pockets. Are The North Face Jackets Worth The Price? I wouldnt buy something like a rucksac though. If it was called Gardening and Dog Walking and Jackets for Kids that Wreck Stuff Warehouse it would be spot on. Please check the materials, features, colors and sizes on the various shops (linked in this page) before buying, because sometimes our articles may contain errors. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. We use cookies to give you the best experience on our website. I had some mountain warehouse stuff bought for me one Christmas. Nothing at all waterproof about these. I bought a pair of walking trainers from MW. I now have to reorder, repay and then wait for the refund minus the postage. I still marvel at how people can just thieve the money of honest people. The price difference of the brands is also interesting as they differ quite a bit. While both are quilted jackets, Thermoball comes in a squared pattern, whereas Featherweight has horizontal, rectangular quilting. I've been waiting over 3 months now. Edit: If the fit (whcih can be a bit odd sometimes on MW stuff) on that insulated jacket was ok Id take a punt for 35. Further details in the disclaimer.
Only scored one star as there is no zero! Very true. Mountain Warehouse won't answer my emails or my calls. Bought a pair of men's hiking shoes advertised as waterproof. Buy outdoor clothing online or in store with dozens of deals available. Cliff Richard has taken everybody on a summer holiday. I use these boots on mild to moderate hiking with my dog. Treated myself to a new MW heavyweight zipped fleece last year discounted but still not hugely cheap. When did Rab become a mid level brand ? So perfect if you want to go naked. The rucksack does look like it wouldnt last very long with proper mountain use and the backpad/harness system looks a bit crappy, but its not killed my back. No good at all, and not just a little leak from one seam, 3\/4 of the back and all arms were wet. They fitted well and were of great quality.On my second order, they did not meet the 2-3 day delivery period nominated on their website for the item I purchased. The under garments are beautifully stitched with gorgeous patterns. Gave a pair for the same elderly person to keep them safe. Thank you Mountain Warehouse. Am just glad to not have anything gone wrong on the delivery for my end. Product images you see here are for illustration purposes. Very poor products. Very disappointed in the extremely thin Seasons Womens Printed Padded Jacket. Related: The North Face Thermoball Jacket Review. Lets start with the first two, both of which were included in a previous selection: Mountain Warehouse Featherweight vs. I looked at other reviews about the quality. Do NOT order from this site. "Bought kids waterproof shoes for school. I note someone else has the same experience of this particular coat not being waterproof.
Can't wear another garment UNDER the coat without it being tight. When did Rab become a mid level brand ? If all you are doing is wandering around the woods, or use a pack a half dozen times a year, not a problem. Ive bought some basic MW clothing in the past. My own fault for not checking the receipt before leaving the store. The rucdacs did look a bit crap, most stuff is half price tho. I would like to say that communication and delivery were easy, but I am willing to overlook this because of the excellent design and quality and price of the products. Sorry. Both Featherweight and Thermoball are travel-friendly, lightweight jackets that are suitable for harsh winter days. She wears almost exclusively Patagonia, Arcteryx, Rab and Mountain Equipment for his reason. Tip for consumers:Don't ORDER Poor Service, Shipping and Online Site doesn't tell you the real Quality of the Products, poor shipping practice and products are not up to the quality needed. Except the Latok is actually 325 at SRP, so not quite as cheap as youre implying. I will recommend this company to anyone.Moreover, my husband absolutely loves his snow gears great quality, the fit is amazing and the price is very reasonable as compared to some over price but poor quality products companies. On longevity, it generally seems that the better brands are just much more robust. No explanation as to where my package is nor when it is going to finally arrive; according to them, I should just be patient and forgiving! Bought lots of Ski gear from Mountainwarehouse great prices and good quality. Thought my daughter was going to receive her brand new winter Jacket just to pay $80 NZ and receive nothing but lies. Mountain Warehouse offers the best gear at the lowest prices. Lightweight trousers, T-shirts etc. Im a huge outdoors gear brand snob, always have been, to my disgust I was given a 40 gift token for MW last Xmas, bought 2 fleeces (15) and a small rucksack(25). Ordered on Jun 28,2020. The availability of products in this page may change at any time. Cut clearly is subjective, but especially for mrs_oab who is size 8 and 5, only a few brands make gear that is not a floppy bag on here. @matt_outandabout. I wouldnt have bought it myself but its only a couple of tops and they do the job. Boots haven't even been sent. Is mountain warehouse a scam or a legit company? Hardshell vs. Softshell Jackets: Whats the Difference? The mass exodus continues. Tip for consumers:Sale items need to be double checked. Worst customer service ever. This is the second time I've ordered from Mountain Warehouse and I highly recommend! It just makes your operators look stupid. (Our Opinion), 6 Barefoot and Minimalist Shoe Brands: Our Favorites, 9 European Workwear Brands: Our Top Picks, 10 Boots Brands like Red Wing: Our Top Alternatives, 10 Best European Outdoor Brands: Our Favorites. I like their base layers and merino socks. I've just been ripped off. Same day despatch. I went with a size bigger (as I usually do when it comes to boots) and they are too small and tight, particularly at the front where the toes are. Patagonia? Durable, true to size, and price is great. Shapeless, sweaty and uncomfy. Ltd. All Rights Reserved. They offered me a 20% discount voucher but why would I buy anything else from here when I have no confidence the product does what they claim? Twice their answer was utterly useless. Great prices. Bad quality boots, which let water in, hurt your feet. I bought a MW skiing jacket last year, allegedly half price, far cheaper than anything Snow+Rock, Cotswold Outdoor, Millets or anyone could offer in their sales, its very warm, waterproof, plenty of features and its the colour I wanted. Your trust is our top concern. Am not disappointed in quality either. I also wish there was a -star. Bought loads of their stuff over the years for us and the kids, decent for the money, never had any issues. Help future customers by talking about customer service, price, delivery, returns & refunds. Leave this blank if you'd like to publish your review anonymously. I spent $116 on a coat that was never delivered. You will be contacted by email to verify your review. Ive always thought that this was so they could later sell it at 50% of the previously advertised price to make it look like a bargain (but is actually still terrible value). No eta, no tracking number and no response from the e-mails to customer service. Not only that, but a jacket that can also protect against the snow and rain that are awaiting us in the next few weeks. But if the weather is unstable where you live, wed recommend you weigh the pros and cons, as Thermoball continues to provide warmth despite being wet or dry. As above rucsacs and light puffa style jackets? Tip for consumers:Everything is shown as on sale all the time. Gain trust and grow your business with customer reviews. Why Are They So Expensive? This layer helps it be completely protected against cold winds, while the DWR finish prevents rain from getting through. I am out of pocket over $100 because the items I returned were lost in their warehouse and they refused to process a refund. Why Are They So Expensive? They put them in a plastic Shipping Bag with my sleeping bag with "NO" protection from the shipping handlers. You would be much better off with Decathlon. Mountain Warehouse is a British manufacturer of outdoor clothing that was established in 1997. What made you choose mountain warehouse over similar businesses? Your email address will not be published. When it comes to wear, we have to say that Apex Bionics stretchable shell makes it more comfortable to wear, especially if you are looking for a high-performance sports jacket. Not going to purchase anything further from Mountain Warehouse as, based on experience, I find their claims hard to believe. The North Face Thermoball. Packaging was ripped open when delivered but nothing was damaged. This very quickly gets very cold and uncomfortable. Online order Florence II Long Women's Padded Coat size 12. Two of my items were affected so I suspect sharp practice rather than random error. Currently, better to buy from near shops and not MW online. Very disappointed and I won't be back, Tip for consumers:Just dont fall for all the customer friendly blather, Products used:T shirts and pants after alterations, I ordered jacket and walking boots 2nd Dec. This is an issue that ThermoBall insulation does not have, as it maintains its loft and insulation abilities despite the weather. I liked the gloves so much that I've ordered a second pair as a spare. This concludes our comparison, where we took a look at four jackets by two reputable brands.
I have returned a coat, I have bought 2 different coats to compare quality etc as at this time we cannot go into the store and I have previouslybought a fully waterproof coat, from MW only to have it leak badly in the first brief shower I wore it in. I am sadly disappointed, the soles of the boots are delaminating after just 5 kms of walking! didnt check the date before posting . Ordered a jacket, tracking wouldn't update. Read our in-depth review of this jacket here. I have no printer. No it isnt worth the money. Don't risk it, don't order from Mountain Warehouse! I can't fault the whole process. I also had to return the original invoice that came with the jacket so have to go on line to get all the information.
Still, if you can find one of those for 35, Id say thats worth having at that price. We like Nukeproof Megas and Gigas. The sleeve cuffs are elasticized, while the hem is adjustable with drawstrings, for a much better fit, as well as to prevent the weather elements from getting through. Ive a jacket thats fine for walking the Dogs etc but would spend more on Rucksacks. My comments are from personal experience. The problem is I will now be charged interest on my card. We use cookies for analytics, personalization, and ads. Hopeless. With that being said, welcome back to another comparison review, where we will be looking at four jackets and how they measure up in different aspects. Is this really deemed acceptable that a waterproof coat is no longer waterproof after 15 months? I ordered T shirts in size 12 and pants in size 14. When it comes to providing warmth, nothing beats down, so in that regard, Featherweight has the upper hand. Comparison: Featherweight vs. Thermoball. Its just as easy to find discounted too. Simple ordering, good quality products and only 3 days shipping from New Zealand to Gold Coast. Why this happened I had not idea. ", "I bought a ladies Alaskan womens 3 in 1 coat 15 months ago specifically because it was advertised as waterproof and not just water resistant. I returned the coat nearly 3 weeks ago and have had to chase this to get my money refunded. You are much better off looking for half price mid level brands (TNF, Rab, Craghopper even) in the sales than resorting to Mountain Warehouse. Would you like to add a photos or videos? It comes with a fixed hood, which is adjustable and a high collar, with chin guard to prevent chafing of the neck and chin from the main zipper. If you want cheap outdoor gear, go to Decathlon. Won\u2019t be going back! Arcteryx? Snowshoe has only hosted 3 DH World Cups, yet its delivered more drama and memorable moments than most other venues! This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Coupons offered online are made to look like there is a sale but it is still less than what the price is instore to increase their profit margin. The clothes were amazing quality, European standard, ski gear was comfortable with all the bells and whistles, and very pretty! The collar is high and zips up, but it does not come with a hood, so take appropriate measures if its going to rain. They advertise a faster delivery via DHL for 5.95 with 1-2 days. Won't even reply to me. Until recently it had only had light wear and mainly for the cold, and when used recently in heavy rain (and tbh not that heavy) the down inner was soaked! I think this is a very unfair system when other Companies are doing their best to continue with extra customer service MW does not seem to care for their customers at all. Dozens of buy one get one free offers and other great deals. The lack of hood might become a hindrance if you live in rainy areas and it would have come in handy to keep the head warm, too, but that can be easily achieved by wearing a beanie. Not able to complete a return order on line! This reeks of the Skoda defence. The front bumper has also started to come away leaving me to believe that they are Pleather NOT the 'Leather' that they were advertise as :-( I also bought a pair of hiking socks when they arrived they had a 2 for 1 offer tag on them but I only received 1 pair :-( I contacted them and they NEVER replied :-( Very bad customer service :-( I WILL NEVER EVER BUY FROM THIS COMPANY AGAIN ! Must read: Are The North Face Jackets Worth The Price? People who do this to people deserve Sh*t. Don't buy from these low lives! most stuff is half price tho now priced according to its quality. Singletrack Road Trip Organic Unisex T Shirt - Distressed, Singletrack Club Ride Detour Shirt Khaki Cayenne, Premier Partners for Singletrack issues & exclusive subscriber perks, Metcheck MTB Weather Forecasts At A Glance. It is not. The fit was also an issue. These include any outdoor gear you might need for your activity of choice: skiing, camping, hiking, running, biking and much more. Upon messaging them on day 4, via their online chat, they instantly refunded me the deliver fee and had the item posted the next day. Now up to my tenth email, providing proof of sale and I have consistently received a generic response telling me if they haven't heard from me in five days they will presume the matter is resolved. It's almost been two years since I first ordered, I mainly bought outer layer tops that I wear almost every day and everything is still in good quality. Recently purchased two pairs of adventurer women's waterproof boots in size 7. To save you some time in having to look up the brands if youre unfamiliar with either of them, lets get through a short introduction of each. See you in the next! Vastly overpriced stuff. Featherweight comes with Down insulation, as mentioned above, while Thermoball is insulated with ThermoBall synthetic insulation. Contact UsPrivacyForum RulesClassifieds RulesLink RemovalLogin/cookie issues?Newsletter SettingsAdvertising, Viewing 40 posts - 1 through 40 (of 41 total). Mountain Warehouse Customer service blamed me for misusing their failed safety item intended for snow, and ice. Interesting to hear the waterproofs are ok, Pinkster. Please note that we may share your email with the company to verify your order. \nEmploy competent people who actually give a toss !!!". Significantly less expensive than competitors. Fresh Goods Friday 611: The Skeleton Crew Edition, New Nukeproof coil options from EXT, FAST & PUSH, DH World Cup Rd 6 Snowshoe Preview & how to watch, This topic has 40 replies, 31 voices, and was last updated. Mountain Warehouse is a legitimate company. Just like bone is stronger than steel.based off of weight. And we're really enjoying testing coil shocks at the moment for a group test in the mag. 4. This video will be loaded from YouTube.com, a third party. The shell is also highly wind-resistant. Avoid this company! Rucksack Ive used a few times for rambles and so far, fine. Started chasing after 8 days but customer service never returned my emails. Obviously they blame this on COVID 19, and that's fine but at least respect the customer and not answer questions that were not as asked. Look at RRPs and Rab stuff is very similarly priced to equivalent TNF gear. Absolutely worse site ever! The collar is also different, affecting not just the looks but also performance. It, too, is water-resistant due to the DWR finish, but unlike Exodus, it comes without a hood. Its unusable due to the fact the forearms become soaked with sweat within minutes of mild exertion. Just like in our previous comparison, we will be looking at each jacket separately first and then see how they fare against each other. Down vs Synthetic Jacket: Whats the Difference? Its been OK. Backed by the National Science Foundation. Prices instore and online are vastly different. What I received was T shirts in sizes 12,14 and 16. Read our in-depth review of this jacket here, Jack Wolfskin vs The North Face: 4 Jackets Compared, Is Rossignol a Good Ski / Snowboard Brand? Mountain Warehouse has a consumer rating of 1.82 stars from 35 reviews indicating that most customers are generally dissatisfied with their purchases. Tip for consumers:I live in northwest South Carolina near Greenville and most of the hiking terrain I use is not difficult for the performance of these boots, Products used:Women's waterproof hiking boots. I guess the sales model for Mountain Warehouse must be to appeal to those who would not dream of (or unable to) spending ~100-300 on waterproof jacket from Cotswolds or Blacks etc. When you get in contact with them again, they say they will pass this on to(blah blah) team and if you dont hear from them then that is good news. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Not able to call NO ANSWER@ Customer Service. However, the higher collar of Featherweight might be more suitable for those living in windy areas. Just an excuse to show a bunch of really cool looking stuff. This is how they look after 3months. I have SOCKS that are thicker than this jacket. Whether you are a sportsman or are just getting into the gym, they provide different items for different requirements. My wife and I found a brand new mountain warehouse backpack lent up against our car in the supermarket carpark. They are both packable, also, so it is a tie when it comes to being travel-friendly. What are you doing man? Received my item and am happy with the quality for the value and customer service was just fine. I ordered for the firsts time on-line and received my shipment of 3 enamel mugs "BATTERED &CHIPPED"! Loved colours, quality and delivery time was less than a week in both occasions. They also sell through their own stores online and locally, in order to cut expenses for the buyer. Hope refund is a prompt as delivery. Apex Bionic is a 100% Polyester softshell with a windproof shell, due to the WindWall membrane. I would not recommend buying this coat if you want waterproof. I wish I had read the reviews first. This is because of the shape, as it does not come in filaments, but it is rounded and provides great insulation with less bulk and weight. I contacted mountain warehouse but because its more than 12 months they do not guarantee it.