The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. 
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. The property was very clean and the staff were very friendly. We look forward to the opportunity of serving you again, in the near future. Av. Respect the privacy of others. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Yes, we do have strong WiFi connection available in rooms all all public spaces as well starting at 50 Mbps, so there wouldnt be any problem to use Zoom. Alejandro at the rooftop bar was the best. I originally booked a hotel on the main Tulum beach strip but due to seaweed season and the LOUD noise form local bars & restaurants I decided to relocate to Aloft which is just outside of the main strip.
The staff were absolutely wonderful. Ruddy the rooftop bartender was especially helpful at telling us about fun things to do around town and was very kind. You can contact him to get more info and schedule a shuttle. We are always pleased to receive praise and acknowledgment of such a positive nature. The hotel also had free transport service to take you to Mia beach club and Paradise beach club which is quite nice if you dont want to drive there or take expensive cabs. Regards! The breakfast included was really good. On top of that, it is located very close to the Cenotes and Tulum Ruins. At first the front desk processed the early check-out, told us there would be no problem, then asked for my banking info. Accessible parking, Electric vehicle charging station, Parking garage, Secure parking, Pet bowls, Pet basket, Air conditioning, Smoke-free property, Heating, Car rental, Soundproof rooms, Elevator, Facilities for disabled guests, Non-smoking rooms. Other than that, the hotel was near perfect. Alot of beautiful details. Something went wrong please try again later. there was a lot of parking spots available. Choose your currency. Hi, do you have strong wifi in rooms sufficient for zoom video calls? We look forward to the opportunity of serving you in very near future. Couldnt have this or that. frankly I was a little bothered. Languages spoken by staff: Hotel information and booking website unofficial, Av. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Fernando was super sweet also at the aloft rooftop, really helpful.
Is Aloft Tulum located near the city center? I did not want to leave. Explore a variety of well-regarded restaurants in the area, or stop by W XYZ Restaurant here at the hotel to savor simple dishes with unique twists. We look forward to seeing you back soon! We rented a car and it was an easy drive to town, the beach, ruins, and cenotes. The beds were very comfortable and I really enjoyed the seating section in the room. Dear Guest, Thank you very much for giving us the opportunity to be your host. Muchas gracias por considerar Aloft Tulum para su prximo hospedaje! They even surprised me with a birthday treat. Pleasant stay, good for one night stay, but a bit expensive for this hotel. Yes, paid private parking on-site and secured parking are available to guests. room was excellent, the whole hotel was very nice. The location was on the outskirts of the heart of Tulum night life and party scene. Actual travel distances may vary. Lock in a great price for Aloft Tulum rated 8.3 by recent guests! Issues concerning Booking.coms services should be directed to our Customer Service or Accommodation Service teams. Taxes and fees that are shown are estimates only. Paola Pena FOM. Our hotel is located very close to the most iconic spots of Tulum, including a wide variety of nearby recreational activities as well as dining and local shopping options. Filiberto was an awesome waiter, super sweet! 
Private parking is available on site. The hotel is SUPER clean, modern, and trendy. the hostel across the street was playing super loud music with deep base that kept me awake until 2 am. Sincerely, Sergio Parra, The best hotel we stayed in 24 days in Mexico. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. It is a brand new hotel. Jorge Miranda Please dont include personal, political, ethical, or religious commentary. Can you provide which beach clubs we will have access to as well as the costs associated with each? To our surprise the hotel had only been open 5 months when we stayed there.
Dont include any personal, political, ethical, or religious commentary.
Modern spaces and open expression prevail at Aloft Tulum. You can sort and/or filter them by time of year, review score, and more. Dear Mr. Brad B. And a beautiful outside forest area.
We recommend calling ahead to confirm details. jmirandai@xcaret.com, Hola! I really liked that we were walking distance from downtown Tulum, as well. It is a brand new hotel. FOM Paola Pena. Our Tulum hotel offers a wide selection of cutting-edge technology and high-touch amenities, as well as a perfect location near the city center of Tulum, Mexico. We had a lovely stayed and I recommended for sure!! Jose was super helpful at the reception. You can only leave a review within 28 days after check-out. The hotel is great, it has great facilities and one of the best breakfasts in Tulum. +52 984 2331885 Even without a car, you could get to the center of town and the beach for $10 USD, sometimes less, by taxi.
Also, if you have kids you are not allowed to use the rooftop pool although at the time of the booking this is not mentioned. We're also just a short drive from stunning Caribbean beaches. , Is this property already done or atill under construction? Your contribution should be yours. We work with XCARET transfer service, managed by Jorge Miranda, his email is jmirandai@xcaret.com.
The rooftop poor and bar were our favourite spot. Yes, dry cleaning and laundry service are offered to guests. Your question will be published on Booking.com after it's approved and answered. If you booked through us and want to leave a review, please sign in first. Booking.com. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. 12:00 pm. Thanks! Your comments will be shared with Enrique , Filiberto & the entire team as reinforcement to continue their efforts to make the property a leader in excellence. There's no capacity for cribs at this property. When making your reservation you'll receive discounts and free services. roof top pool was lovely, location was perfect. Aloft Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Should we ever get to Tulum again, we will definitely be staying here. Our room had a jungle view which made us feel like we were surrounded by nature. I think they also have bikes you can borrow but I personally didnt use them. The most helpful contributions are detailed and help others make better decisions. Click here to read post guidelines. Can teenagers aged 16 and 14 use the rooftop swimming pool? The staff was so friendly and helpful. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. They kept checking in to see how he was doing and even checked on me because I was then 'alone" on vacation. Thank you very much. The hotel offers a continental or la carte breakfast. The staff was friendly. This lets us know our reviews come from real guests like you. Have a lovely weekend! I am still due a $500 refund from my stay in July. Coba Mza 05 Lote 01, 77780 Tulum, Mexico, Double Room with Two Double Beds and City View, One-Bedroom King Suite with Sofa Bed and Jungle View, Double Room with Two Double Beds and Jungle View, Double Room with Two Double Beds, Terrace and Jungle View, One-Bedroom King Suite with Balcony and Jungle View, Aloft Tulum has been welcoming Booking.com guests since Dec 24, 2020, Top Location: Highly rated by recent guests (8.4), Lock in a great price for your upcoming stay. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We provide beach club transportation to Ma and Playa Paraiso. You can play pool at the accommodation, and car rental is available. Error: Yes, we do offer private shuttle service from the airport and back. Private parking is available on site (reservation is not needed) and costs USD 1 per hour. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%. Thanks Aloft!!! Coba Mza 05 Lote 01, 77780 Tulum, Mexico. Thanks! Our Destination includes the following for our guests: Sign up and we'll send the best deals to you. Best Regards, we arrange shuttle to cancun airport trough our college Jorge, if you send us a chat on booking we can give you the information, we can put a crib in the room if you like that. If you are looking for something a bit larger than a boutique hotel, choose the ALOFT Tulum. FOM Paola Pena. Nearby attractions include Hunab Lifestyle Center (0.1 miles). Appointments need to be scheduled at least 24/48hrs prior to your flight. It was really nice to have bikes from the hotel. Product was successfully added to your shopping cart. Thank you and hopefully I can visit again soon! The hotel is not family friendly - no playroom, not allowed to go to the pool, which is on the roof. IS POSSIBLE IF YOU PAY A DESTINATION FEE, THAT INCLUDE OTHER BENEFITS, Food: Dear Christian H, Thank you for sharing your experience with so many details. Location was super convenient and the staff was amazing. If you have any questions regarding the facilities or services provided at Aloft Tulum, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking. close to everything and amazing amenities. See more questions & answers about this hotel from the Tripadvisor community. Like no, your the hotel figure it out! Mediterranean, The hotel itself is. Booking.com does not accept responsibility or liability for any question or answers. Had the classic American comforts of a nice bed, easy to use AC, and being very clean which were much needed after some severe flight delays putting us in at 2am. Coming to work remotely so need good connection in my room. Also, do you offer shuttles to the beach? I also made use of the gym, rooftop pool, and free bike rentals, all of which were great. Super comfortable and clean, but there were some things I did not like. How to get to Aloft Tulum from Cancn International Airport. this is unacceptable for this kind of hotel in tulum. However, the rooftop pool bar was amazing not because of the pool but because of the staff. I can say my fav part of the hotel is the rooftop. Terribly rude staff and constant construction noise with a nice rooftop bar, pool, and waiters, I have traveled all over the world and have stayed hotels in every price category.
Hotel room is very small. They were extremely helpful and went above and beyond. The staff was so friendly and helpful. Dear Ines V, Thank you for your recent correspondence regarding Aloft Tulum hotel. Additional charge, Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, 24-hour security, Safe, Open all year, Opening times, All ages welcome, Pool/Beach towels, Beach chairs/Loungers, Fitness, Beach umbrellas, Beach chairs/Loungers, Pool/Beach towels, Fitness center. The pool area is nice and the bar staff was entertaining and extremely friendly. Conveniently located restaurants include tico Rooftop Bar & Lounge, Bio-natural Tulum, and Costelao Tulum. The staff was really nice. I dont remember his name exactly but I think it was Alejandro who served us. clean, modern and comfortable hotel with great amount of amenities. Aloft has a wide option for international breakfast and you can order your favorite breakfast with hot or cold drink. They even surprised me with a birthday treat. While the hotel has complimentary bicycles they are not organized or clearly marked with the numbers they are assignedwhich makes it a time consuming process to find your assigned bike. We look forward to seeing you back soon! Yes, in our rooms we have air contioners. Hi, how much does your colleague charge PER PERSON for the shuttle from the Cancun airport? WiFi is available in all areas and is free of charge. Aloft Tulum has the option for on site Antigen & PCR performed by a partner laboratory with a cost of $30USD per each Antigen Tests and $120USD per each PCR test. We have agreements with a couple of beach clubs at the hotel, that can provide access to our guests.
Hi, do you guys have a partnership with any beach clubs? Very Clean and the staff was very friendly. Hola! Beautiful rootop pool. Aloft Tulum takes special requests add in the next step! Internet was faster than I expected. Latin American. I really recommend this hotel if you are willing to stay in Tulum. It is always nice to know that we meet our guests' expectations. Guests can use the business center or relax in the snack bar. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. This property has taken extra health and hygiene measures to ensure your safety is their priority, Great location and facilities for couples. That's how we know our reviews come from real guests who have stayed at the property. This site offers the property's information and telephone number, as well as online Booking service. Promotional content will be removed. The Rooftop was nice as well, although it was much smaller than I thought. | FROM 78,00 (USD $) First, please receive an apology for the inconvenience and disappointment this may cause you. We look forward to seeing you back soon! The staff was so helpful especially Enrique! Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. I traveled here for my birthday and was hoping to have a pleasant stay in a newer hotelwith reasonable expectations due to the Aloft brand. All through my trip I had nothing but the best customer service. I actually didn't see any children at all while we stayed at this hotel! Which room amenities are available at Aloft Tulum? I liked the toilets design as it was spacious and well organised. They're also applicable regardless of the comment's tone. Cordially. Sincerely, Sergio Parra, I had a great 5 night stay in April. they have 2nd pool on the ground floor however the water was very cold! Sergio Parra, This was the second time I stayed at the aloft tulum (first time was with family and now with a friend) and I dont regret it at all! Book here and avoid any surprises at your arrival to Aloft Tulum. Browse questions from guests for anything extra you want to know about the property. Do you offer shuttle services to the Cancun airport ? We stayed on the fourth floor below the rooftop. Booking.com does not accept responsibility or liability for any reviews or responses. We were between town and the Tulum Beach area. Great memories of an excellent experience., Location was super convenient and the staff was amazing, The property was great. Will be returning in the winter months! This was our first vacation in two years because of COVID and we wanted a small quaint place to stay. W XYZ Bar, open daily for Lunch & Dinner, reduced Bar menu The taxis they provide charge you almost double the amount of ones in the streets of Tulum town. Yes, Aloft Tulum offers an airport shuttle for guests. Bathroom was lacking privacy. Sergio Parra, Great experience with good value for money. The hotel offers a continental or la carte breakfast. He provide the best service. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Hello, thank you for reaching us at Aloft Tulum by Marriott! They even surprised me with a birthday treat. Dear monilomeliq, Thank you for this new opportunity and trust in Aloft Tulum. Are you sure you dont provide a cot for an infant? Clean and nice rooms. The first night was very loud but after that it seemed to be more quiet. The nearest airport is Cozumel International Airport, 40 miles from the hotel. Yes, we do have 3 restaurants in the hotel for our guests: Alejandro at the rooftop bar was the best. As you describe the procedure you share about the bicycles we have in courtesy, its correct, it was not the appropriate procedure, we took corrective measures. For pricing on the shuttles please refer to jmirandai@xcaret.com. There are more places to choose from in the. The property was great.
Spanish,English, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 984-689 0431, Entrance to On-Site Business Center is Accessible, Entrance to On-Site Fitness Center is Accessible, Toilet Seat at Wheelchair Height - Toilet for Disabled, Water Footprint : 1020 liters per room night, Unlock your stay with the Marriott Bonvoy App, Enjoy the amazing benefits included in your destination fee and maximize your experience at Aloft Tulum. W XYZ Restaurant, open daily for Breakfast, Lunch & Dinner We have more than 70 million property reviews, all from real, verified guests. You can play pool at the accommodation, and car rental is available. Popular points of interest near Aloft Tulum by Marriott include Las Palmas Beach, Paraso Beach and Tulum Bus station. After reviewing your info well contact you as soon as possible. The location was very nice. It was so beautiful I loved the rooftop and Cabaas with the hookah the food was really good and the staf was so lovely.
luggage storage was a plus as well. Popular points of interest near Aloft Tulum include Las Palmas Beach, Paraso Beach and Tulum Bus station. Great memories of an excellent experience. Please see our partners for more details. Ever since we crossed the door of the hotel we were treated super well by the people on the front desk and everyone in general. We walked many times, but it was nice that the hotel booked taxis for us also. Try again.
Yes, it is 0.9 miles away from the center of Tulum. We've sent you an email so you can confirm your subscription. Are you offering covid testing for none guest? The customer service has been less than desirable. very clean good location. -Gitano Beach Children 18 and above are considered adults at this property. Get all the latest information on Events, Sales and Offers. Beautiful rootop pool. Like I couldnt have a bottle water and a juice, it had to be either or. Hotel chain/brand: Binocular Inverted Metallurgical Microscope 100x - 1200x, Trinocular Microscope with DIN Objective and Camera 40x - 2000x, Junior Medical Microscope with Wide Field Eyepiece & LED 100x - 1500x, Trinocular Inverted Metallurgical Microscope 100x - 1200x. We have the option for free shuttles, but is with Destination Package. Treat yourself to a rewarding stay at more than 120 participating hotels and resorts across the Caribbean or Latin America. I have never been treated so rudely and unprofessionally by staff anywhere else than my experience at this hotel. There's EXTREMELY excessive traffic to get to trendy beach clubs and restaurants. There are also a number of good places to have a drink or a bite to eat within walking distance. It was beautiful and felt like the perfect vacation. Get the travel advice you need. Av. Lt 1 Smz 1 Region 14, Tulum 77760 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. its clean, elegant. Staff is not the friendliest either. You must have JavaScript enabled in your browser to utilize the functionality of this website. It is always nice to know that we meet the expectations of our guests. I also really liked that they had a DJ on the weekend. If so do you offer free shuttles to the clubs you have partnerships with? There's a minimum spend required at the beach clubs depends on the venue, season and special events held, which is regularly $50 USD per person. If you stayed at this property through Booking.com, you can write a review. -Roc Luxe Would love to visit again! This is the version of our website addressed to speakers of English in the United States. awesome place to stay with family in tulum. Efectivamente, contamos con servicio de transportacin por parte del hotel, el cual puede agendar a travs de nuestro operador: Additional charge, Fax/Photocopying, Business center, Meeting/Banquet facilities At the moment, we have partnerships with Gitano Beach, Mia by Selina and Roc Luxe. The rooms are beautiful and clean with fast Wifi and AC. Top room amenities include a minibar, air conditioning, and a flat screen TV. It blew my mind and wasnt even that loud. It was so QUIET and 1/4 the cost of the strip hotels :-). The beach clubs are: The food and drink were a touch pricey, but kind of expected for a hotel in Tulum.
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. The property was very clean and the staff were very friendly. We look forward to the opportunity of serving you again, in the near future. Av. Respect the privacy of others. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Yes, we do have strong WiFi connection available in rooms all all public spaces as well starting at 50 Mbps, so there wouldnt be any problem to use Zoom. Alejandro at the rooftop bar was the best. I originally booked a hotel on the main Tulum beach strip but due to seaweed season and the LOUD noise form local bars & restaurants I decided to relocate to Aloft which is just outside of the main strip. The staff were absolutely wonderful. Ruddy the rooftop bartender was especially helpful at telling us about fun things to do around town and was very kind. You can contact him to get more info and schedule a shuttle. We are always pleased to receive praise and acknowledgment of such a positive nature. The hotel also had free transport service to take you to Mia beach club and Paradise beach club which is quite nice if you dont want to drive there or take expensive cabs. Regards! The breakfast included was really good. On top of that, it is located very close to the Cenotes and Tulum Ruins. At first the front desk processed the early check-out, told us there would be no problem, then asked for my banking info. Accessible parking, Electric vehicle charging station, Parking garage, Secure parking, Pet bowls, Pet basket, Air conditioning, Smoke-free property, Heating, Car rental, Soundproof rooms, Elevator, Facilities for disabled guests, Non-smoking rooms. Other than that, the hotel was near perfect. Alot of beautiful details. Something went wrong please try again later. there was a lot of parking spots available. Choose your currency. Hi, do you have strong wifi in rooms sufficient for zoom video calls? We look forward to the opportunity of serving you in very near future. Couldnt have this or that. frankly I was a little bothered. Languages spoken by staff: Hotel information and booking website unofficial, Av. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Fernando was super sweet also at the aloft rooftop, really helpful.
Is Aloft Tulum located near the city center? I did not want to leave. Explore a variety of well-regarded restaurants in the area, or stop by W XYZ Restaurant here at the hotel to savor simple dishes with unique twists. We look forward to seeing you back soon! We rented a car and it was an easy drive to town, the beach, ruins, and cenotes. The beds were very comfortable and I really enjoyed the seating section in the room. Dear Guest, Thank you very much for giving us the opportunity to be your host. Muchas gracias por considerar Aloft Tulum para su prximo hospedaje! They even surprised me with a birthday treat. Pleasant stay, good for one night stay, but a bit expensive for this hotel. Yes, paid private parking on-site and secured parking are available to guests. room was excellent, the whole hotel was very nice. The location was on the outskirts of the heart of Tulum night life and party scene. Actual travel distances may vary. Lock in a great price for Aloft Tulum rated 8.3 by recent guests! Issues concerning Booking.coms services should be directed to our Customer Service or Accommodation Service teams. Taxes and fees that are shown are estimates only. Paola Pena FOM. Our hotel is located very close to the most iconic spots of Tulum, including a wide variety of nearby recreational activities as well as dining and local shopping options. Filiberto was an awesome waiter, super sweet! Private parking is available on site. The hotel is SUPER clean, modern, and trendy. the hostel across the street was playing super loud music with deep base that kept me awake until 2 am. Sincerely, Sergio Parra, The best hotel we stayed in 24 days in Mexico. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. It is a brand new hotel. Jorge Miranda Please dont include personal, political, ethical, or religious commentary. Can you provide which beach clubs we will have access to as well as the costs associated with each? To our surprise the hotel had only been open 5 months when we stayed there. Dont include any personal, political, ethical, or religious commentary.
Modern spaces and open expression prevail at Aloft Tulum. You can sort and/or filter them by time of year, review score, and more. Dear Mr. Brad B. And a beautiful outside forest area.
We recommend calling ahead to confirm details. jmirandai@xcaret.com, Hola! I really liked that we were walking distance from downtown Tulum, as well. It is a brand new hotel. FOM Paola Pena. Our Tulum hotel offers a wide selection of cutting-edge technology and high-touch amenities, as well as a perfect location near the city center of Tulum, Mexico. We had a lovely stayed and I recommended for sure!! Jose was super helpful at the reception. You can only leave a review within 28 days after check-out. The hotel is great, it has great facilities and one of the best breakfasts in Tulum. +52 984 2331885 Even without a car, you could get to the center of town and the beach for $10 USD, sometimes less, by taxi.
Also, if you have kids you are not allowed to use the rooftop pool although at the time of the booking this is not mentioned. We're also just a short drive from stunning Caribbean beaches. , Is this property already done or atill under construction? Your contribution should be yours. We work with XCARET transfer service, managed by Jorge Miranda, his email is jmirandai@xcaret.com.
The rooftop poor and bar were our favourite spot. Yes, dry cleaning and laundry service are offered to guests. Your question will be published on Booking.com after it's approved and answered. If you booked through us and want to leave a review, please sign in first. Booking.com. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. 12:00 pm. Thanks! Your comments will be shared with Enrique , Filiberto & the entire team as reinforcement to continue their efforts to make the property a leader in excellence. There's no capacity for cribs at this property. When making your reservation you'll receive discounts and free services. roof top pool was lovely, location was perfect. Aloft Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Should we ever get to Tulum again, we will definitely be staying here. Our room had a jungle view which made us feel like we were surrounded by nature. I think they also have bikes you can borrow but I personally didnt use them. The most helpful contributions are detailed and help others make better decisions. Click here to read post guidelines. Can teenagers aged 16 and 14 use the rooftop swimming pool? The staff was so friendly and helpful. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. They kept checking in to see how he was doing and even checked on me because I was then 'alone" on vacation. Thank you very much. The hotel offers a continental or la carte breakfast. The staff was friendly. This lets us know our reviews come from real guests like you. Have a lovely weekend! I am still due a $500 refund from my stay in July. Coba Mza 05 Lote 01, 77780 Tulum, Mexico, Double Room with Two Double Beds and City View, One-Bedroom King Suite with Sofa Bed and Jungle View, Double Room with Two Double Beds and Jungle View, Double Room with Two Double Beds, Terrace and Jungle View, One-Bedroom King Suite with Balcony and Jungle View, Aloft Tulum has been welcoming Booking.com guests since Dec 24, 2020, Top Location: Highly rated by recent guests (8.4), Lock in a great price for your upcoming stay. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We provide beach club transportation to Ma and Playa Paraiso. You can play pool at the accommodation, and car rental is available. Error: Yes, we do offer private shuttle service from the airport and back. Private parking is available on site (reservation is not needed) and costs USD 1 per hour. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%. Thanks Aloft!!! Coba Mza 05 Lote 01, 77780 Tulum, Mexico. Thanks! Our Destination includes the following for our guests: Sign up and we'll send the best deals to you. Best Regards, we arrange shuttle to cancun airport trough our college Jorge, if you send us a chat on booking we can give you the information, we can put a crib in the room if you like that. If you are looking for something a bit larger than a boutique hotel, choose the ALOFT Tulum. FOM Paola Pena. Nearby attractions include Hunab Lifestyle Center (0.1 miles). Appointments need to be scheduled at least 24/48hrs prior to your flight. It was really nice to have bikes from the hotel. Product was successfully added to your shopping cart. Thank you and hopefully I can visit again soon! The hotel is not family friendly - no playroom, not allowed to go to the pool, which is on the roof. IS POSSIBLE IF YOU PAY A DESTINATION FEE, THAT INCLUDE OTHER BENEFITS, Food: Dear Christian H, Thank you for sharing your experience with so many details. Location was super convenient and the staff was amazing. If you have any questions regarding the facilities or services provided at Aloft Tulum, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking. close to everything and amazing amenities. See more questions & answers about this hotel from the Tripadvisor community. Like no, your the hotel figure it out! Mediterranean, The hotel itself is. Booking.com does not accept responsibility or liability for any question or answers. Had the classic American comforts of a nice bed, easy to use AC, and being very clean which were much needed after some severe flight delays putting us in at 2am. Coming to work remotely so need good connection in my room. Also, do you offer shuttles to the beach? I also made use of the gym, rooftop pool, and free bike rentals, all of which were great. Super comfortable and clean, but there were some things I did not like. How to get to Aloft Tulum from Cancn International Airport. this is unacceptable for this kind of hotel in tulum. However, the rooftop pool bar was amazing not because of the pool but because of the staff. I can say my fav part of the hotel is the rooftop. Terribly rude staff and constant construction noise with a nice rooftop bar, pool, and waiters, I have traveled all over the world and have stayed hotels in every price category.
Hotel room is very small. They were extremely helpful and went above and beyond. The staff was so friendly and helpful. Dear Ines V, Thank you for your recent correspondence regarding Aloft Tulum hotel. Additional charge, Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, 24-hour security, Safe, Open all year, Opening times, All ages welcome, Pool/Beach towels, Beach chairs/Loungers, Fitness, Beach umbrellas, Beach chairs/Loungers, Pool/Beach towels, Fitness center. The pool area is nice and the bar staff was entertaining and extremely friendly. Conveniently located restaurants include tico Rooftop Bar & Lounge, Bio-natural Tulum, and Costelao Tulum. The staff was really nice. I dont remember his name exactly but I think it was Alejandro who served us. clean, modern and comfortable hotel with great amount of amenities. Aloft has a wide option for international breakfast and you can order your favorite breakfast with hot or cold drink. They even surprised me with a birthday treat. While the hotel has complimentary bicycles they are not organized or clearly marked with the numbers they are assignedwhich makes it a time consuming process to find your assigned bike. We look forward to seeing you back soon! Yes, in our rooms we have air contioners. Hi, how much does your colleague charge PER PERSON for the shuttle from the Cancun airport? WiFi is available in all areas and is free of charge. Aloft Tulum has the option for on site Antigen & PCR performed by a partner laboratory with a cost of $30USD per each Antigen Tests and $120USD per each PCR test. We have agreements with a couple of beach clubs at the hotel, that can provide access to our guests.
Hi, do you guys have a partnership with any beach clubs? Very Clean and the staff was very friendly. Hola! Beautiful rootop pool. Aloft Tulum takes special requests add in the next step! Internet was faster than I expected. Latin American. I really recommend this hotel if you are willing to stay in Tulum. It is always nice to know that we meet our guests' expectations. Guests can use the business center or relax in the snack bar. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. This property has taken extra health and hygiene measures to ensure your safety is their priority, Great location and facilities for couples. That's how we know our reviews come from real guests who have stayed at the property. This site offers the property's information and telephone number, as well as online Booking service. Promotional content will be removed. The Rooftop was nice as well, although it was much smaller than I thought. | FROM 78,00 (USD $) First, please receive an apology for the inconvenience and disappointment this may cause you. We look forward to seeing you back soon! The staff was so helpful especially Enrique! Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. I traveled here for my birthday and was hoping to have a pleasant stay in a newer hotelwith reasonable expectations due to the Aloft brand. All through my trip I had nothing but the best customer service. I actually didn't see any children at all while we stayed at this hotel! Which room amenities are available at Aloft Tulum? I liked the toilets design as it was spacious and well organised. They're also applicable regardless of the comment's tone. Cordially. Sincerely, Sergio Parra, I had a great 5 night stay in April. they have 2nd pool on the ground floor however the water was very cold! Sergio Parra, This was the second time I stayed at the aloft tulum (first time was with family and now with a friend) and I dont regret it at all! Book here and avoid any surprises at your arrival to Aloft Tulum. Browse questions from guests for anything extra you want to know about the property. Do you offer shuttle services to the Cancun airport ? We stayed on the fourth floor below the rooftop. Booking.com does not accept responsibility or liability for any reviews or responses. We were between town and the Tulum Beach area. Great memories of an excellent experience., Location was super convenient and the staff was amazing, The property was great. Will be returning in the winter months! This was our first vacation in two years because of COVID and we wanted a small quaint place to stay. W XYZ Bar, open daily for Lunch & Dinner, reduced Bar menu The taxis they provide charge you almost double the amount of ones in the streets of Tulum town. Yes, Aloft Tulum offers an airport shuttle for guests. Bathroom was lacking privacy. Sergio Parra, Great experience with good value for money. The hotel offers a continental or la carte breakfast. He provide the best service. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Hello, thank you for reaching us at Aloft Tulum by Marriott! They even surprised me with a birthday treat. Dear monilomeliq, Thank you for this new opportunity and trust in Aloft Tulum. Are you sure you dont provide a cot for an infant? Clean and nice rooms. The first night was very loud but after that it seemed to be more quiet. The nearest airport is Cozumel International Airport, 40 miles from the hotel. Yes, we do have 3 restaurants in the hotel for our guests: Alejandro at the rooftop bar was the best. As you describe the procedure you share about the bicycles we have in courtesy, its correct, it was not the appropriate procedure, we took corrective measures. For pricing on the shuttles please refer to jmirandai@xcaret.com. There are more places to choose from in the. The property was great.
Spanish,English, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 984-689 0431, Entrance to On-Site Business Center is Accessible, Entrance to On-Site Fitness Center is Accessible, Toilet Seat at Wheelchair Height - Toilet for Disabled, Water Footprint : 1020 liters per room night, Unlock your stay with the Marriott Bonvoy App, Enjoy the amazing benefits included in your destination fee and maximize your experience at Aloft Tulum. W XYZ Restaurant, open daily for Breakfast, Lunch & Dinner We have more than 70 million property reviews, all from real, verified guests. You can play pool at the accommodation, and car rental is available. Popular points of interest near Aloft Tulum by Marriott include Las Palmas Beach, Paraso Beach and Tulum Bus station. After reviewing your info well contact you as soon as possible. The location was very nice. It was so beautiful I loved the rooftop and Cabaas with the hookah the food was really good and the staf was so lovely.
luggage storage was a plus as well. Popular points of interest near Aloft Tulum include Las Palmas Beach, Paraso Beach and Tulum Bus station. Great memories of an excellent experience. Please see our partners for more details. Ever since we crossed the door of the hotel we were treated super well by the people on the front desk and everyone in general. We walked many times, but it was nice that the hotel booked taxis for us also. Try again.
Yes, it is 0.9 miles away from the center of Tulum. We've sent you an email so you can confirm your subscription. Are you offering covid testing for none guest? The customer service has been less than desirable. very clean good location. -Gitano Beach Children 18 and above are considered adults at this property. Get all the latest information on Events, Sales and Offers. Beautiful rootop pool. Like I couldnt have a bottle water and a juice, it had to be either or. Hotel chain/brand: Binocular Inverted Metallurgical Microscope 100x - 1200x, Trinocular Microscope with DIN Objective and Camera 40x - 2000x, Junior Medical Microscope with Wide Field Eyepiece & LED 100x - 1500x, Trinocular Inverted Metallurgical Microscope 100x - 1200x. We have the option for free shuttles, but is with Destination Package. Treat yourself to a rewarding stay at more than 120 participating hotels and resorts across the Caribbean or Latin America. I have never been treated so rudely and unprofessionally by staff anywhere else than my experience at this hotel. There's EXTREMELY excessive traffic to get to trendy beach clubs and restaurants. There are also a number of good places to have a drink or a bite to eat within walking distance. It was beautiful and felt like the perfect vacation. Get the travel advice you need. Av. Lt 1 Smz 1 Region 14, Tulum 77760 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. its clean, elegant. Staff is not the friendliest either. You must have JavaScript enabled in your browser to utilize the functionality of this website. It is always nice to know that we meet the expectations of our guests. I also really liked that they had a DJ on the weekend. If so do you offer free shuttles to the clubs you have partnerships with? There's a minimum spend required at the beach clubs depends on the venue, season and special events held, which is regularly $50 USD per person. If you stayed at this property through Booking.com, you can write a review. -Roc Luxe Would love to visit again! This is the version of our website addressed to speakers of English in the United States. awesome place to stay with family in tulum. Efectivamente, contamos con servicio de transportacin por parte del hotel, el cual puede agendar a travs de nuestro operador: Additional charge, Fax/Photocopying, Business center, Meeting/Banquet facilities At the moment, we have partnerships with Gitano Beach, Mia by Selina and Roc Luxe. The rooms are beautiful and clean with fast Wifi and AC. Top room amenities include a minibar, air conditioning, and a flat screen TV. It blew my mind and wasnt even that loud. It was so QUIET and 1/4 the cost of the strip hotels :-). The beach clubs are: The food and drink were a touch pricey, but kind of expected for a hotel in Tulum.