If Return is made for any other reason (change of mind, dislike the color, ext. To start a return, click here, or you can contact us at support@lustrousshine.com. With ingredients that help to nourish and repair, benefits accumulate with repeated usage. Customers are responsible for shipping the products with a reputable carrier and saving the tracking information as a proof of shipment. Hate this hate this hate this!
Youll also need the receipt or proof of purchase. So while you're looking gorgeous, we'll keep our little secret between us. All Claims Must Be Made Within 14 Days from receipt of the package. Moisturizes and conditions to help smooth dry, damaged hair and leave it soft and silky. MakeupAlley is a registered trademark of MUA, Inc. Apply to wet hair. This formula, with acacia honey, wheat protein and vitamin E, helps to smooth dry, damaged hair and replenish moisture and shine, leaving hair soft and silky. All returns are subject to validation and approval at Brighton Beauty Supplys discretion. Brighton Beauty Supply does not offer exchanges at this time. Moisturizes and conditions to help smooth dry, damaged hair and leave it soft and silky. Leave on for 3 minutes and rinse well. Brighton Beauty Supply monitors return activity for abuse and reserves the right to limit returns in all instances. So far love it.
Extra 10% off with code: SUMMER10. Work through the mid-lengths and ends of freshly washed hair and comb through. Kut N Beauty Salon & Supply A nourishing conditioner with a delicate oatmeal and honey fragrance by TIGI Catwalk. If approved, youll be automatically refunded on your original payment method. Dried my hair out horrible. We encourage our customers to check the updated information on Brighton Beauty Supply homepage before placing any orders. Returns that do not meet our policy will be refused or sent back to you at your cost. I bought a big bottle of this conditioner, thinking that it would be great for my hair, but no. Upon receiving the package(s), our return department representatives will inspect all items returned for their eligibility. Designed to be color safe. I love for a start that the scent lingers in hair for pretty much all day. This conditioner is ultra moisturizing. Suitable for daily use. If all items meet our return policy, a refund will be issued back to the original payment method. Our shipping fees vary depending on destination. Items must be returned to us new, unused with all original boxes and seals attached. Since I never buy expensive Oh my goodness the smell!! Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. My Holy Grail Garnier Fructis Color Shield Fortifying Conditioner is almost out so I bought this as it said it's for dry, damaged hair. Concentrating on areas in most need of moisture. will be considered as Final Sale and Will Not be eligible for return. Sadly, this is one of those conditioners that perform well at the beginning but fail to improve the overall condition of the hair in the long run, which is what I'm looking for. (Formally known as GLAMAZONBEAUTYSUPPLY), Tigi Catwalk Oatmeal And Honey Nourishing Shampoo And Conditioner Duo 25.3oz, Tigi Catwalk Oatmeal And Honey Nourishing Shampoo 10.14oz, Tigi Catwalk Oatmeal And Honey Nourishing Conditioner 8.45oz, Tigi Catwalk Oatmeal And Honey Nourishing Shampoo 25.3oz, Tigi Catwalk Oatmeal And Honey Nourishing Conditioner 25.3oz, Tigi Catwalk Oatmeal And Honey Nourishing Shampoo And Conditioner Duo 10.14oz / 8.45oz, Tigi Catwalk Your Highness Elevating Shampoo And Conditioner Duo 25.36oz, Tigi Catwalk Oatmeal And Honey Intense Nourishing Mask 7.05oz, Tigi Catwalk Headshot Reconstructive Shampoo And Conditioner Duo 25.36oz, Matrix Biolage ColorLast Shampoo And Conditioner Duo 33.8oz, Tigi Catwalk Fashionista Violet Shampoo & Conditioner Duo 25.36oz. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. With ingredients that help to nourish and repair, benefits accumulate with repeated usage. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. I bought this because Im a big fan of TIGI Beadhead conditioners, but unfortunately this doesnt live up to TIGI's standards, doesnt detangle well, and the smell is nice but doesnt last. Leave for 2 minutes. This formula, with acacia honey, wheat protein and vitamin E, helps to smooth dry, damaged hair and replenish moisture and shine, leaving hair soft and silky. Something went wrong. Rinse thoroughly and repeat if necessary. PLEASE NOTE: If the total of the order becomes less than promotional free shipping amount after returning an item(s), the original shipping fee will be deducted from the refund. My hair is waist long, thick, dry, and naturally wavy. We do not store credit card details nor have access to your credit card information. Brighton Beauty Supply reserves the right to change promotional amounts anytime, without any notice. Follow with Oatmeal & Honey Conditioner for ultimate soft and silky hair. Get the latest updates on new products and upcoming sales, - 1 Catwalk oatmeal and honey nourishing shampoo 25.36 oz, - 1 Catwalk oatmeal and honey nourishing conditioner 25.36 oz. Returning Orders with Promotional Free Shipping. 2 product ratings - 4 Tigi Catwalk Oatmeal & Honey Nourishing Conditioner For Damaged Hair 8.5 oz, 2 product ratings - Catwalk TIGI OATMEAL AND HONEY Conditioner (Lot Of 3) 8.5 oz Each (406), 3 product ratings - Lot of 2 TIGI Catwalk Oatmeal and Honey Nourishing Conditioner 8.45oz, Brand New, 5 product ratings - TIGI Catwalk Fashionista Violet Conditioner 8.45 oz -NEW, 2 product ratings - TIGI Catwalk Conditioner Oatmeal and Honey 8.5oz 80% FULL, 3 product ratings - TIGI CATWALK OATMEAL & HONEY NOURISHING HYDRATING CONDITIONER 8.45 OZ / DRY HAIR, 4 product ratings - TIGI CATWALK OATMEAL & HONEY SHAMPOO & CONDITIONER, 10 product ratings - TIGI Catwalk Your Highness Shampoo & Conditioner Sample Packet Set. There seems to be a problem serving the request at this time, {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}, TIGI Catwalk Oatmeal & Honey Shampoo and Conditioner Duo 25.36 Oz, TIGI Catwalk Oatmeal and Honey Nourishing Shampoo 300ml, TIGI Catwalk Oatmeal and Honey Conditioner 250ml, TIGI Catwalk Oatmeal & Honey Shampoo (12 fl oz), TIGI Catwalk Fashionista Violet Conditioner 250ml Unisex, TIGI Urban Antidotes Ressurection Shampoo (8.45 Fl Oz). Refunds We will notify you once weve received and inspected your return, and let you know if the refund was approved or not. We ask you to use the original packaging or any other carton box to ship your items back to us. More reviews, photos and discussions for TIGI, Natural Apricot Conditioner - Super Shine. Helps protect hair from heat. This smells like oatmeal cookies, which is nice. Water (Aqua/Eau), Cetearyl Alcohol, Dimethicone, Glycerin, Stearamidopropyl Dimethylamine, Cocos Nucifera (Coconut) Oil, Lactic Acid, Behentrimonium Chloride, Mineral Oil (Paraffinum Liquidum/Huile Minrale), Hydroxyethyl Ethylcellulose, Phenoxyethanol, Fragrance (Parfum), Amodimethicone, Dipropylene Glycol, Polyurethane-39, Guar Hydroxypropyltrimonium Chloride, Disodium EDTA, PEG-45M, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Potassium Chloride, Cetrimonium Chloride, PEG-7 Propylheptyl Ether, Magnesium Nitrate, Sodium Chloride, Silica, Benzoic Acid, Tocopheryl Acetate, Dehydroacetic Acid, Methylchloroisothiazolinone, Magnesium Chloride, Methylisothiazolinone, Ethylhexylglycerin, Hydrolyzed Wheat Protein, Avena Sativa (Oat) Kernel Extract, BHT, PEG-60 Hydrogenated Castor Oil, Helianthus Annuus (Sunflower) Seed Oil, Sodium Benzoate, Honey (Mel/Miel), Potassium Sorbate, Rosmarinus Officinalis (Rosemary) Leaf Extract, Benzyl Benzoate, Cinnamal, Eugenol, Limonene, Yellow 5 (CI 19140), Yellow 6 (CI 15985). I bought it now again when I found out it's back! You love brand name luxury beauty products. 13 product ratings - Tigi Catwalk Oatmeal & Honey Shampoo and Conditioner Duo 750 ml/ 25.36 fl. If your return is accepted, well send you a return shipping label, as well as instructions on how and where to send your package. Work through wet hair while massaging scalp and then rinse well. Massage gently. We do monitor the number of returns made by customers and continued returns will be flagged and may, at our discretion, lead to the closure of your Brighton Beauty Supply account or future orders being refused. Contact our customer care team by emailing info@brightonbeautysupply.com if you have any further concerns. Helps to repair hair internally and control frizz. We bring them to you at prices way below what you'd expect to pay for them anywhere else. Customers returning any items back to our facility for a refund will be responsiblefor shipping fees, unless there was a mistake on our part. Brighton Beauty Supply offers promotional free shipping for orders exceeding a certain amount. TIGI Catwalk Oatmeal & Honey Conditioners, Product Line: TIGI Catwalk Oatmeal & Honey, 4 product ratings - Tigi Catwalk Oatmeal & Honey Shampoo and Conditioner Duo 10.14 / 8.45 oz, 24 product ratings - Tigi Catwalk Oatmeal & Honey Shampoo and Conditioner 25.36 Oz Tween. I used Tigi's honey and oat tween back in the day when it was in the mint green bottles. In rare cases items can bedamaged in transit or your package can arrive open with missing items, please contact our customer support team as soon as possible. Copyright 1995-2022 eBay Inc. All Rights Reserved. You Save: $1 (5%), Tigi Catwalk Oatmeal & Honey Nourishing Conditioner.
Directions After prepping with Oatmeal & Honey Shampoo, work conditioner through damp hair mid-length to the ends of hair. ), the customer will be responsible for shipping the items back to our facility. Rinse thoroughly. Won't buy again.
oz. Tigi Catwalk Oatmeal & Honey Nourishing Conditioner 8.45 oz, Summer Sale. But I had to use allot of product (long hair) and it made my already dry hair even dryer. Helps prevent frizz and safe for color-treated hair. Please ship your items to the address below, including your order number.Brighton Beauty SupplyReturn Department (Order # space for order number)419 Brighton Beach AveBrooklyn, NY 11235. We encourage you to check your items upon receipt of the package to make sure you received exactly what you ordered. It smells amazing and for me it actually moisturizers my hair. Otherwise, we will contact the customer via email for further instruction. If you are not completely satisfied with a Brighton Beauty Supply purchase we would gladly accept returns of eligible (new, unused, and unmarked) products within 30 days of delivery. Customers can check the original shipping fee by putting desired items in the shopping basket and inserting their zip code. A nourishing Shampoo and Conditioner with a delicate oatmeal and honey fragrance. $ 17.99 LIST PRICE: $ 18.99 We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. We offer a flexible returns policy to make your online shopping experience even easier. We will provide a pre-paid return label if a mistake was made on our end. I love the smell of oatmeal and this conditioner smells Just divine. My hair is dry after years of hightlighting it and this conditioner just made it worse. Shippingthem in a plastic bag will damage the item(s) in transit and will not be accepted for a refund. The consistency is very thick. I really love this conditioner! You can always contact us for any return question at support@lustrousshine.com. Non Returnable, Non Refundable ItemsDue to Health and Hygiene Concerns, sales of Nail Polish, Clipper Blades, Hair Brushes, Nail Files, Skin Care Cosmetics, Make Up Brushes and ext. Water (Aqua/Eau), Sodium Laureth Sulfate, Dimethiconol, Cocamidopropyl Betaine, Glycerin, Phenoxyethanol, Potassium Chloride, Glycol Distearate, Carbomer, Fragrance (Parfum), TEA-Dodecylbenzenesulfonate, Guar Hydroxypropyltrimonium Chloride, Amodimethicone, Sodium Chloride, Triethanolamine, TEA-Sulfate, Citric Acid, Disodium EDTA, PEG-45M, Mica, Sodium Benzoate, Trideceth-12, Cetrimonium Chloride, Magnesium Nitrate, Cyclopentasiloxane, Silica, Tocopheryl Acetate, Methylchloroisothiazolinone, Magnesium Chloride, Methylisothiazolinone, Hydrolyzed Wheat Protein, Avena Sativa (Oat) Kernel Extract, PEG-60 Hydrogenated Castor Oil, Helianthus Annuus (Sunflower) Seed Oil, Honey (Mel/Miel), Potassium Sorbate, Lactic Acid, Rosmarinus Officinalis (Rosemary) Leaf Extract, PPG-9, Benzyl Benzoate, Cinnamal, Eugenol, Limonene, Iron Oxides (CI 77491), Titanium Dioxide (CI 77891), Yellow 5 (CI 19140), Yellow 6 (CI 15985). Items sent back to us without first requesting a return will not be accepted. Your payment information is processed securely. View cart for details. Exceptions / non-returnable items Unfortunately, we cannot accept returns on orders shippedoutside of the USA.
Youll also need the receipt or proof of purchase. So while you're looking gorgeous, we'll keep our little secret between us. All Claims Must Be Made Within 14 Days from receipt of the package. Moisturizes and conditions to help smooth dry, damaged hair and leave it soft and silky. MakeupAlley is a registered trademark of MUA, Inc. Apply to wet hair. This formula, with acacia honey, wheat protein and vitamin E, helps to smooth dry, damaged hair and replenish moisture and shine, leaving hair soft and silky. All returns are subject to validation and approval at Brighton Beauty Supplys discretion. Brighton Beauty Supply does not offer exchanges at this time. Moisturizes and conditions to help smooth dry, damaged hair and leave it soft and silky. Leave on for 3 minutes and rinse well. Brighton Beauty Supply monitors return activity for abuse and reserves the right to limit returns in all instances. So far love it.
Extra 10% off with code: SUMMER10. Work through the mid-lengths and ends of freshly washed hair and comb through. Kut N Beauty Salon & Supply A nourishing conditioner with a delicate oatmeal and honey fragrance by TIGI Catwalk. If approved, youll be automatically refunded on your original payment method. Dried my hair out horrible. We encourage our customers to check the updated information on Brighton Beauty Supply homepage before placing any orders. Returns that do not meet our policy will be refused or sent back to you at your cost. I bought a big bottle of this conditioner, thinking that it would be great for my hair, but no. Upon receiving the package(s), our return department representatives will inspect all items returned for their eligibility. Designed to be color safe. I love for a start that the scent lingers in hair for pretty much all day. This conditioner is ultra moisturizing. Suitable for daily use. If all items meet our return policy, a refund will be issued back to the original payment method. Our shipping fees vary depending on destination. Items must be returned to us new, unused with all original boxes and seals attached. Since I never buy expensive Oh my goodness the smell!! Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. My Holy Grail Garnier Fructis Color Shield Fortifying Conditioner is almost out so I bought this as it said it's for dry, damaged hair. Concentrating on areas in most need of moisture. will be considered as Final Sale and Will Not be eligible for return. Sadly, this is one of those conditioners that perform well at the beginning but fail to improve the overall condition of the hair in the long run, which is what I'm looking for. (Formally known as GLAMAZONBEAUTYSUPPLY), Tigi Catwalk Oatmeal And Honey Nourishing Shampoo And Conditioner Duo 25.3oz, Tigi Catwalk Oatmeal And Honey Nourishing Shampoo 10.14oz, Tigi Catwalk Oatmeal And Honey Nourishing Conditioner 8.45oz, Tigi Catwalk Oatmeal And Honey Nourishing Shampoo 25.3oz, Tigi Catwalk Oatmeal And Honey Nourishing Conditioner 25.3oz, Tigi Catwalk Oatmeal And Honey Nourishing Shampoo And Conditioner Duo 10.14oz / 8.45oz, Tigi Catwalk Your Highness Elevating Shampoo And Conditioner Duo 25.36oz, Tigi Catwalk Oatmeal And Honey Intense Nourishing Mask 7.05oz, Tigi Catwalk Headshot Reconstructive Shampoo And Conditioner Duo 25.36oz, Matrix Biolage ColorLast Shampoo And Conditioner Duo 33.8oz, Tigi Catwalk Fashionista Violet Shampoo & Conditioner Duo 25.36oz. Please remember it can take some time for your bank or credit card company to process and post the refund too. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. With ingredients that help to nourish and repair, benefits accumulate with repeated usage. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. I bought this because Im a big fan of TIGI Beadhead conditioners, but unfortunately this doesnt live up to TIGI's standards, doesnt detangle well, and the smell is nice but doesnt last. Leave for 2 minutes. This formula, with acacia honey, wheat protein and vitamin E, helps to smooth dry, damaged hair and replenish moisture and shine, leaving hair soft and silky. Something went wrong. Rinse thoroughly and repeat if necessary. PLEASE NOTE: If the total of the order becomes less than promotional free shipping amount after returning an item(s), the original shipping fee will be deducted from the refund. My hair is waist long, thick, dry, and naturally wavy. We do not store credit card details nor have access to your credit card information. Brighton Beauty Supply reserves the right to change promotional amounts anytime, without any notice. Follow with Oatmeal & Honey Conditioner for ultimate soft and silky hair. Get the latest updates on new products and upcoming sales, - 1 Catwalk oatmeal and honey nourishing shampoo 25.36 oz, - 1 Catwalk oatmeal and honey nourishing conditioner 25.36 oz. Returning Orders with Promotional Free Shipping. 2 product ratings - 4 Tigi Catwalk Oatmeal & Honey Nourishing Conditioner For Damaged Hair 8.5 oz, 2 product ratings - Catwalk TIGI OATMEAL AND HONEY Conditioner (Lot Of 3) 8.5 oz Each (406), 3 product ratings - Lot of 2 TIGI Catwalk Oatmeal and Honey Nourishing Conditioner 8.45oz, Brand New, 5 product ratings - TIGI Catwalk Fashionista Violet Conditioner 8.45 oz -NEW, 2 product ratings - TIGI Catwalk Conditioner Oatmeal and Honey 8.5oz 80% FULL, 3 product ratings - TIGI CATWALK OATMEAL & HONEY NOURISHING HYDRATING CONDITIONER 8.45 OZ / DRY HAIR, 4 product ratings - TIGI CATWALK OATMEAL & HONEY SHAMPOO & CONDITIONER, 10 product ratings - TIGI Catwalk Your Highness Shampoo & Conditioner Sample Packet Set. There seems to be a problem serving the request at this time, {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}, TIGI Catwalk Oatmeal & Honey Shampoo and Conditioner Duo 25.36 Oz, TIGI Catwalk Oatmeal and Honey Nourishing Shampoo 300ml, TIGI Catwalk Oatmeal and Honey Conditioner 250ml, TIGI Catwalk Oatmeal & Honey Shampoo (12 fl oz), TIGI Catwalk Fashionista Violet Conditioner 250ml Unisex, TIGI Urban Antidotes Ressurection Shampoo (8.45 Fl Oz). Refunds We will notify you once weve received and inspected your return, and let you know if the refund was approved or not. We ask you to use the original packaging or any other carton box to ship your items back to us. More reviews, photos and discussions for TIGI, Natural Apricot Conditioner - Super Shine. Helps protect hair from heat. This smells like oatmeal cookies, which is nice. Water (Aqua/Eau), Cetearyl Alcohol, Dimethicone, Glycerin, Stearamidopropyl Dimethylamine, Cocos Nucifera (Coconut) Oil, Lactic Acid, Behentrimonium Chloride, Mineral Oil (Paraffinum Liquidum/Huile Minrale), Hydroxyethyl Ethylcellulose, Phenoxyethanol, Fragrance (Parfum), Amodimethicone, Dipropylene Glycol, Polyurethane-39, Guar Hydroxypropyltrimonium Chloride, Disodium EDTA, PEG-45M, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Potassium Chloride, Cetrimonium Chloride, PEG-7 Propylheptyl Ether, Magnesium Nitrate, Sodium Chloride, Silica, Benzoic Acid, Tocopheryl Acetate, Dehydroacetic Acid, Methylchloroisothiazolinone, Magnesium Chloride, Methylisothiazolinone, Ethylhexylglycerin, Hydrolyzed Wheat Protein, Avena Sativa (Oat) Kernel Extract, BHT, PEG-60 Hydrogenated Castor Oil, Helianthus Annuus (Sunflower) Seed Oil, Sodium Benzoate, Honey (Mel/Miel), Potassium Sorbate, Rosmarinus Officinalis (Rosemary) Leaf Extract, Benzyl Benzoate, Cinnamal, Eugenol, Limonene, Yellow 5 (CI 19140), Yellow 6 (CI 15985). I bought it now again when I found out it's back! You love brand name luxury beauty products. 13 product ratings - Tigi Catwalk Oatmeal & Honey Shampoo and Conditioner Duo 750 ml/ 25.36 fl. If your return is accepted, well send you a return shipping label, as well as instructions on how and where to send your package. Work through wet hair while massaging scalp and then rinse well. Massage gently. We do monitor the number of returns made by customers and continued returns will be flagged and may, at our discretion, lead to the closure of your Brighton Beauty Supply account or future orders being refused. Contact our customer care team by emailing info@brightonbeautysupply.com if you have any further concerns. Helps to repair hair internally and control frizz. We bring them to you at prices way below what you'd expect to pay for them anywhere else. Customers returning any items back to our facility for a refund will be responsiblefor shipping fees, unless there was a mistake on our part. Brighton Beauty Supply offers promotional free shipping for orders exceeding a certain amount. TIGI Catwalk Oatmeal & Honey Conditioners, Product Line: TIGI Catwalk Oatmeal & Honey, 4 product ratings - Tigi Catwalk Oatmeal & Honey Shampoo and Conditioner Duo 10.14 / 8.45 oz, 24 product ratings - Tigi Catwalk Oatmeal & Honey Shampoo and Conditioner 25.36 Oz Tween. I used Tigi's honey and oat tween back in the day when it was in the mint green bottles. In rare cases items can bedamaged in transit or your package can arrive open with missing items, please contact our customer support team as soon as possible. Copyright 1995-2022 eBay Inc. All Rights Reserved. You Save: $1 (5%), Tigi Catwalk Oatmeal & Honey Nourishing Conditioner. Directions After prepping with Oatmeal & Honey Shampoo, work conditioner through damp hair mid-length to the ends of hair. ), the customer will be responsible for shipping the items back to our facility. Rinse thoroughly. Won't buy again.
oz. Tigi Catwalk Oatmeal & Honey Nourishing Conditioner 8.45 oz, Summer Sale. But I had to use allot of product (long hair) and it made my already dry hair even dryer. Helps prevent frizz and safe for color-treated hair. Please ship your items to the address below, including your order number.Brighton Beauty SupplyReturn Department (Order # space for order number)419 Brighton Beach AveBrooklyn, NY 11235. We encourage you to check your items upon receipt of the package to make sure you received exactly what you ordered. It smells amazing and for me it actually moisturizers my hair. Otherwise, we will contact the customer via email for further instruction. If you are not completely satisfied with a Brighton Beauty Supply purchase we would gladly accept returns of eligible (new, unused, and unmarked) products within 30 days of delivery. Customers can check the original shipping fee by putting desired items in the shopping basket and inserting their zip code. A nourishing Shampoo and Conditioner with a delicate oatmeal and honey fragrance. $ 17.99 LIST PRICE: $ 18.99 We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. We offer a flexible returns policy to make your online shopping experience even easier. We will provide a pre-paid return label if a mistake was made on our end. I love the smell of oatmeal and this conditioner smells Just divine. My hair is dry after years of hightlighting it and this conditioner just made it worse. Shippingthem in a plastic bag will damage the item(s) in transit and will not be accepted for a refund. The consistency is very thick. I really love this conditioner! You can always contact us for any return question at support@lustrousshine.com. Non Returnable, Non Refundable ItemsDue to Health and Hygiene Concerns, sales of Nail Polish, Clipper Blades, Hair Brushes, Nail Files, Skin Care Cosmetics, Make Up Brushes and ext. Water (Aqua/Eau), Sodium Laureth Sulfate, Dimethiconol, Cocamidopropyl Betaine, Glycerin, Phenoxyethanol, Potassium Chloride, Glycol Distearate, Carbomer, Fragrance (Parfum), TEA-Dodecylbenzenesulfonate, Guar Hydroxypropyltrimonium Chloride, Amodimethicone, Sodium Chloride, Triethanolamine, TEA-Sulfate, Citric Acid, Disodium EDTA, PEG-45M, Mica, Sodium Benzoate, Trideceth-12, Cetrimonium Chloride, Magnesium Nitrate, Cyclopentasiloxane, Silica, Tocopheryl Acetate, Methylchloroisothiazolinone, Magnesium Chloride, Methylisothiazolinone, Hydrolyzed Wheat Protein, Avena Sativa (Oat) Kernel Extract, PEG-60 Hydrogenated Castor Oil, Helianthus Annuus (Sunflower) Seed Oil, Honey (Mel/Miel), Potassium Sorbate, Lactic Acid, Rosmarinus Officinalis (Rosemary) Leaf Extract, PPG-9, Benzyl Benzoate, Cinnamal, Eugenol, Limonene, Iron Oxides (CI 77491), Titanium Dioxide (CI 77891), Yellow 5 (CI 19140), Yellow 6 (CI 15985). Items sent back to us without first requesting a return will not be accepted. Your payment information is processed securely. View cart for details. Exceptions / non-returnable items Unfortunately, we cannot accept returns on orders shippedoutside of the USA.