This is the version of our website addressed to speakers of English in United Kingdom. The room was spacious, cool and clean. Registered guests are the only ones allowed to be in guestrooms. Add on a further 10 minutes for the South Terminal which you can reach by free shuttle train. Dutch, English, Filipino, French, German, Greek, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Spanish, Disinfectant is used to clean the property, High-touch surfaces are cleaned and disinfected, Sheets and towels are washed at 60C/140F or hotter, Follows standard cleaning and disinfection practices of CleanStay (Hilton), Protective shields in place at main contact areas, Personal protective equipment worn by staff, Individually-wrapped food options available for breakfast. A couple at an adjoining desk were experiencing the same. Yeah, visitors quite like the free buffet brekkie here! Thank you for the perfect five score which we are happy to see and we look forward to welcoming you back on your next visit. 2022 Wotif Group, an Expedia Group Company. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Added amenities include free WiFi in public areas, a gym, and a snack bar/deli. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. 
Save 10% or more on thousands of properties with member prices. I have shared your comments with our Reception Manager and Operations Manager to ensure that the individuals concerned are aware of your comments and follow the right procedure moving forward. Eco-friendly hotel with free breakfast and 24-hour fitness center. Not what most people expect from anything with the Hilton name attached to it. Just an apology from reception this morning. Rooms from 99, including breakfast. For a drink, you can stop by the hotel's own lounge bar. Check-out time is noon. The savings and convenience are maximised if you pair your Hampton by Hilton Gatwick with our parking deal. As I need an internet for zoom and business meetings with at least a 4 megabit speed, this was not acceptable to me. to our room in a matter of minutes. Facilities are fitting expect a gym, public computer with free printing, and private parking (43 a night). The huge spread includes the usual baked beans, scrambled eggs, bacon, potatoes plus cereals, coffee, tea and juices. You can enjoy a drink at the bar/lounge. Yes, dry cleaning and laundry service are offered to guests. Seriously fuming by now and tired.I noticed uniforms were dirty and both looked unkemptWe had a family room booked and finally saw the room which had just a double bed in which by this time we had no more patience.The hotel experience is one i never ever want to experience again.Seriously disgusting with terrible customer service and assumptions that were wrong.DO NOT STAY IN THIS PLACE. Guests say rooms are bright and spacious with blackout curtains. You bet! Yep, they've got a lounge bar and an onsite restaurant. The kids' menu offers smaller dishes for under 6. 
The bed was very comfortable As I was only there over night.Coming in from Tenerife in the evening and leaving for Inverness the next morning, having a good night sleep was important. We take feedback seriously and will coach our team to make the necessary changes, so we can provide a better experience in the future. Surrounded by luxury decor, deliciously tempting food and drink, and many added extras such as free wifi and hot breakfast, the Hampton by Hilton hotel will make you feel truly spoilt. Arrived after all night flight at 11am. Hampton by Hilton London Gatwick Airport offers 194 air-conditioned accommodations with laptop-compatible safes and hair dryers. The origami lamps in the lobby and the spaceship-esque entry tunnel are highlights. Temperature of the water was constant, however, and enjoyable overall. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. There is a shield between guests and staff in the main contact areas. We arrived very late at night and the experience at reception was disgusting.We were treated like we were doing something wrong my husband had to provide IDThe reception guy got another woman to deal with usWe had to fill out a formYou couldn't even make the next bit up.They asked if we intended to leave our child alone??????? I would recommend staying here, especially for people flying with WestJet and easyJet, because the check-in kiosks are right outside the hotel. Convenient for access to airport. It is also mandatory to make sure we abide by the UK Government rules for underage guests staying in a Hotel (any child under 18 years old is not allowed a stay in a hotel unattended). Yes, guests have access to a fitness centre during their stay. Kind Regards, Guest Relations Hampton by Hilton London Gatwick Airport, I booked our room over 2 months in advance and it was pre-paid. During my stay, cleanliness was alright. Near a train station, Hampton by Hilton London Gatwick Airport is in an area with great airport proximity. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. The hotel has a choice of 2 welcoming restaurants, Joe's Kitchen serving up a both European and British dishes and The Globe Freehouse serving British pub classics. Kind Regards, Guest Relations Hampton by Hilton London Gatwick Airport, I liked most the location of the hotel: great if you're flying out from Gatwick North Terminal. The bar serves hot and soft drinks, beer, wine and spirits. La Brasserie at the Sofitel London Gatwick, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. on arrival we checked in quickly and was given our key. Triple and family rooms have a queen sized bed and a sofa bed. Many travellers enjoy visiting Standen (8.1 miles), The Deepdene Trail (7.9 miles), and Sackville College (7.9 miles). Beds are comfortable and double glazing makes for a decent nights sleep. Dear Guest, Thank you for taking the time to share your recent experience in Hampton by Hilton Gatwick Airport. If you'd like parking while you're away, search for a hotel with parking. Please know that your feedback is extremely valuable to us.
Is parking available at Hampton by Hilton London Gatwick Airport? Parcel deliveries are not accepted at this property on behalf of guests in advance of their arrival. Room was missing electrical outlets for USB, Euro plugs, or US plugs. Looking to enjoy an event or a game while in town? The above list may not be comprehensive. TV was a bit too small. Collecting the car was simple, we just had to provide the card with the reference number that had been given to us when we left the car, along with confirming our personal details and they gave us back the keys. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. view not up to much but we didnt care it was only for 1 night We had an excellent nights sleep Next morning we went to the restaurant for breakfast which due to covid is all ordered via a QR code reader which luckily we already had installed on our phones so I urge people to make sure they have a free one installed. Dear Guest, Thank you for sharing your feedback. Highlights at this hotel include free buffet breakfast, a restaurant, and a 24-hour gym. The full english, was ordered and arrived very promptly and was delicious. Which languages are spoken by the staff at Hampton by Hilton London Gatwick Airport? Please accept my sincerest apologies for the encounters that you experienced during your stay with us. 32-inch LCD televisions come with digital channels. Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation. A welcoming hotel, just minutes from Gatwick Airport's North Terminal. Send me emails with travel deals, special offers and other information. Tripadvisor performs checks on reviews. Special requests can't be guaranteed and may incur additional charges. 32-inch LCD televisions come with digital channels. We are currently ongoing a series of Customer Service and Guest Satisfaction training courses which are designed to improve all our teams skills on that front. Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. Really helpful and kind staff. We verify reviews to ensure the traveler booked with Expedia Group. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. Are there any historical sites close to Hampton by Hilton London Gatwick Airport? The service was poor too, just 1 trainee on reception and 1 sour looking waitress in the dining area. We do understand how important a good night rest is and our Maintenance Manager is reviewing what went wrong and make necessary improvements to ensure our guest experience meet the Hilton standard. The bar menu covers all other meals: expect sandwiches, curries, pasta and a chicken escalope burger. Kind Regards, Guest Relations Hampton by Hilton London Gatwick Airport, Hotels near Hampton by Hilton London Gatwick Airport, Hampton by Hilton London Gatwick Airport Rooms, Hotels near Gatwick Airport Railway Station, Hotels near TeamSport Indoor Go Karting Crawley, Hotels near Cherry Lane Adventure Playground. The staff were friendly and efficient. Please provide the ages of children below, Please enter your travel dates like this: d/M/yyyy, Holiday Inn Express Preston - South, an IHG Hotel, Crowne Plaza Manchester Airport, an IHG Hotel, Wagtail is set in South Devon with shared indoor pool & games room, Train station: Gatwick Express Station (1.6 km / 1 mi), Parking: Self parking available for a surcharge, No pets allowed, but service animals are welcome, Service animals are exempt from fees/restrictions, Protective clothing is not available for guests, Shield between guests and staff in main contact areas, Guests are provided with free hand sanitiser, Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton), Property confirms they are implementing enhanced cleaning measures, Individually wrapped food options are available, Individually wrapped food options are available for breakfast, Staff temperature checks are not conducted regularly, Temperature checks are not available to guests, Bed sheets and towels are washed at a temperature of at least 60C/140F, Commonly touched surfaces are cleaned with disinfectant, Property confirms they are implementing guest safety measures, Property does not follow sanitisation practices of any association, Early check-in is available for a fee (subject to availability, amount varies), Late check-out is available for a fee (subject to availability, amount varies), Hampton Hilton Hotel London Gatwick Airport, Hampton Hilton London Gatwick Airport Hotel, Hampton by Hilton London Gatwick Airport Hotel, Hampton by Hilton London Gatwick Airport Gatwick, Hampton by Hilton London Gatwick Airport Hotel Gatwick. Last time I checked, any quality hotel. Kind Regards, Guest Relations Hampton by Hilton London Gatwick Airport. If you're flying from the South Terminal, walk to the North Terminal then catch the free monorail to the South Terminal - it runs every 3 minutes and takes 2 minutes. Recreational amenities at the hotel include a 24-hour fitness center. We couldn't have asked for a better review. Towels were clean. Housekeeping is provided daily. For specific enquiries, we recommend calling ahead to confirm. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). Room was ok but that is a minor point. 2 x bath towels provideed which was enough for a 1 night pre holiday stay. Business-friendly amenities include desks and phones. Conveniently located restaurants include La Brasserie at the Sofitel London Gatwick, Thyme Restaurant, and Thyme Restaurant. Our customers say it's fast and reliable. Limited parking is available for a fee and is offered on a first-come, first-served basis. Hop on the shuttle to the South Terminal and be well connected to London, Brighton and the South East. , Free wired internet This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). Thank you for choosing us and we look forward to welcoming you back for another great stay!
Please know that your feedback is extremely valuable to us. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. The return journey was equally as efficient, we got off the plane, collected our baggage, found the bus stop back to Purple parking where our car was ready waiting for us. If youre flying out of the North terminal, theres nowhere closer to the terminal or easier to get to. British Airways, Easyjet, Thomas Cook, Thomson and Virgin Atlantic all now offer luggage check-in the evening before your flight to save you time in the morning. After some pecking at the computer, she realized we had booked a family room (Not a good way to start interaction with false accusation of wrongdoing). Regards, Gideon Onofeghara Reception Manager Hampton by Hilton London Gatwick Airport.
We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, Longbridge House, North Terminal, Gatwick Airport, Gatwick, England, RH6 0PJ. The complimentary, hot buffet breakfast served from 6am, along with a choice of cereals, juices, teas and coffees will also go down a treat. Free WiFi What food & drink options are available at Hampton by Hilton London Gatwick Airport? If the sofa bed is not ready, the guest can make a request at the reception and the team would be happy to help. To finish creating your account, please click the link we just sent to. Apologies once again for the inconveniences and we do hope that we will have the opportunity to welcome you again to our hotel in the near future. Fees and deposits may not include tax and are subject to change. The covered walkway links the hotel to level 2 of the airport, between departures and arrivals, so whether your stay at Gatwick's Hampton by Hilton is before your trip, after, or even both, you can rest assured that you are only ever a few minutes from the terminal, that in itself is a comforting thought, aiding a completely stress-free airport experience. A continental breakfast spread is served from 4am (cheese, ham, yogurts, pastries); those after a hot breakfast will have to wait until 6am. Twin rooms and rooms with sofa beds are available. In light of your feedback, I have shared your comments with our relevant Team Managers in order for this to be reviewed and better our guests experiences with us. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Youll get from the check-in desk to the security queue in five minutes. I am very sorry to hear regarding your discomforts during your stay. Please accept my sincerest apologies for the encounters that you experienced during your stay. With all this choice, you can guarantee the Hampton Hotel will ensure you start your journey well fed. This Gatwick hotel provides complimentary wired and wireless Internet access. We use feedback such as yours, to continuously make changes to our way of working and to improve our guests experiences. Buffet is decent and the fitness room is equipped enough for a hotel this size. In conclusion, there is room for improvement. Full driving instructions and a postcode for sat navs will be on your booking confirmation email if you need them. , Internet access in public areas - high speed, Self parking (surcharge) The following fees and deposits are charged by the property at time of service, check-in, or check-out. Kind Regards, Guest Relations Hampton by Hilton London Gatwick Airport.