THEY PROMISED THAT THE JOB WOULD BE COMPLETE IN ONE DAY AND TWO WEEKS LATER THE JOB WAS STILL INCOMPLETE. DO NOT USE C&D Installers. I feel I got screwed in paying him extra. My husband ran out that morning before they came and got them all coffee and doughnuts and filled a cooler with ice and an assortment of drinks. While this is our most affordable pool, it is still top quality. We excel at creating landscape designs that compliment your home and/or property's natural beauty and environment. Read More, The Outdoor Advantage, LLC has been making customers happy in central Maryland by performing quality work at reasonable prices since 2002. The crew was great, very respectful, answered all my questions and cleaned up any mess that they made. I was amazed at how easy they made the whole process look and our, is PERFECTnot a single wrinkle!! They were here at the time they said they would be here. But they do. Description of Work They installed my replacement above ground pool. Your feedback helps us make Walmart shopping better for millions of customers. They are very nice people. We had an above ground pool installed last year. Sorry, but we can't respond to individual comments.If you need immediate assistance, please contact Customer Care. Horizon Outdoor Design only utilizes the highest quality products and installation standards. Read More, Horizon Outdoor Design serves residential and commercial clients throughout Maryland and Southern Pennsylvania.
Within an hour after they left the office called to reschedule and put me down for first thing the next day. They clearly messed something up during the installation. I was VERY pleasantly surprised by the entire experience and would recommend them to anyone!!!!!!! None of these comments were made in a polite manner over the phone, despite what C&D Installers is trying to make it seem. At this point all monies were paid and this same lady Cyndie who called my phone and sent many text no longer responded. I filled the pool and the repair did not leak. Even though we should have contacted an attorney the moment we clearly realized that they were not willing to help solve the problem from our multiple calls to them within the first days and weeks after the pool was installed. I could not have asked for better service, quality or communication. They sent out the crew leader who then told me that we must have put a hole in the liner by using the vacuum cleaner. They were very professional and explained all the details of the pool as well as the details of how to opporate the pump. a pool for your dogs, or for a television or movie production we can make exactly what you want, Due To Covid-19 restrictions the factory is making Paradise Pools when ordered. They came out promptly and correctly realized that the liner needed to be patched on both sides. They nickel and dime you for everything and then leave a mess behind for you to clean up, including their personal trash. Our pool company had C & D contact us to schedule our new liner installation. Category excavators, landscaping, pool cleaners. This place is horrible!!!! Learn about our review guidelines. etc. Again, I explained to them that we did not use the vacuum. Description of Work I had my old above ground pool replaced with a new, slightly bigger above ground pool. I don't feel that the excavator knows how to do a decent circle for a 24' pool.
Many thanks to Steve's. I only had one question and that was about draining the pool water. I called them again, stating that something is wrong because the pool appears to have a slow leak and after some discussion again, they finally agreed to send someone with equipment to check our brand new liner. They did not get my business. On time, courteous and had my 21, leveled, up and liner in place. Was extra impressed that they used a wet/dry vac to pick up the extra stone left behind from the pile dumped off in the lawn near the pool. They did the job extremely professionally. Please stop in or call for more details on any of these. What am I looking at for time and money for pool maintenance? Description of Work Above ground pool installation. Order now for summer! When they finished we had foot prints and indents in the liner. The Outdoor Advantage, LLC has been making customers happy in central Maryland by performing quality work at reasonable prices since 2002. At this point I felt the woman that I spoke was only interested in getting me off the line and not willing to listen to what I was saying to her. Their unprofessional crew leader was complaining the moment that he got to our home, that his office scheduled him for two jobs on the same day and how was he supposed to get two jobs done etc. Pool Supply Swimming Pool 5 Foot Leaf Skimmer Net with 4 Aluminum Pole Sections - 6" Deep Ultra Fine Mesh Netting Bag Basket for Fast Cleaning of the Finest Debris - 60" Long, Clean Spas, Ponds, Bestway Above Ground Swimming Pool Surface Skimmer Debris Cleaner | 58233E, Flowclear Soothing LED Waterfall Above Ground Pool Accessory, Intex Deluxe Pool Maintenance Kit for Use with 18' Diameter or Larger Pools, Electrode, Comp-6a8233e1-b38b-4227-a80d-a9c53ebb003d, DC-wus-prod-a14, ENV-prod-a, PROF-PROD, VER-20.0.52, SHA-2b2fa7ae7cc148e01ffe2ff445132d34fe71577a, CID-82a30699-007-18250217a4f558, Generated: Sat, 30 Jul 2022 17:22:27 GMT, Electrode, Comp-undefined, DC-prod-az-westus-14, ENV-undefined, PROF-PROD, VER-undefined, SHA-undefined, CID-5fade32c-551-18250265b396e2, Generated: Sat, 30 Jul 2022 17:27:47 GMT. Thank you for all your hard work!! I decided to just have the old pool removed for now, and scheduled them to come back. The first phone call was very informative, and all of the information discussed was followed up by email. Description of Work Installed 15 ft round pool. I thought it was reasonable of me to expect that C& D would install our pool correctly and without any leaks. Yes, C & D'S INSTALLERS offers warranties. *:"after 5 holes a new liner is recommended" I never heard this from this company and have no idea why it would even be mentioned because there was one hole and it is a newer pool. Once again they arrived on time which I appreciate. *A friendly, quality, and respectful pool man helped resolve this simple issue in a timely and inexpensive manner and answered all my questions without hassle. How frustrating someone can respond to a bad review with lies in an attempt to persuade others that they are a quality business. Description of Work air conditioning inspection. The work was done as promised. We just wanted the owner to replace the liner that they damaged and their crew leader tried to blame on us. It went down and stuck in the liner cutting it. Make sure to ask about the wide variety of liner options available and accessories including winter covers. C&D installer's competitors DO NOT charge an "obstruction/inconvenience" fee and charge $900.00.ADVICE: Shop around! Please save your money and the anguish. They came the day they said they would come. The Ultimate pool can be installed aboveground, partially in-ground, or completely in-ground to fit any yard or slope. HORRIBLE CUSTOMER SERVICE!
We're talking 2 1/2' in one spot, 3' in another, 4' in another and up to 5 3/4' in another. Description of Work Would never recommend to anyone, not even someone I don't like.
To say the least Dwight and team of just 2, are the hardest working crew I have ever seen. THE OFFICE STAFF WAS VERY UNPROFESSIONAL. Carroll County Pools features all the following above ground swimming pools. All he did was verify that the air conditioning was running. State is one of our busiest states and lots of your neighbors have our pools in your back yard. I tried explaining to the owner that I was the customer in this scenario and I would be giving her my business and my money. Did not choose them to build my above ground pool. They were prompt, EXTREMELY courteoud, responsive, thorough, professional, and any other positive attribute/accolade I can think of. They used technology to level the area and hand-trialed the sand to assure a smooth base. They were professional both times that I dealt with them and would definitely call them if I decide to install a new pool in the future. We then filled the pool. And we know you would love to have one of ours in your backyard or business. Lies stated in the providers response include: *"I suggested that you drain the water out of the pool, clean theliner and then refill to 1' ft above the current water level." The pool is almost filled and then I have to call and schedule an appointment for them to come back and back fill around the pool. It made more sense to replace the liner, skimmer, return and wall section and this was the best crew for the job.
Above Ground Pool New Liners & Replacement Liners - Click Here. And for the record, I am not a paying customer, nor will I ever be. I would recommend them to others as well. Everyone appeared to know exactly what they were doing. We paid $1500 and learned a valuable lesson, that not all business owners are fair, and just and live by a code of good morals and ethics. Description of Work C&D dissassembled a Doughboy pool a neighbor was getting rid of, excavated my yard, and reassembled the 12x24 (older) pool for me. I highly recommend and will definitely refer him to all of my friends and family that have. They were prompt and we are thrilled with our. *"every explanation and solution I proposed you argued with me telling me I was wrong." Yes, C & D'S INSTALLERS offers eco-friendly accreditations. I had originally planned on having C & D's Installers replace the vinyl liner on my very old above ground pool. Called C & D after trying to install myself,with no luck. 2. The crew arrived on time and started prepping the area but then it started to rain and the foreman said that he did not want to start digging and have it pour down rain because it would become a mud pit and ruin my yard, which I really appreciated. We have logistic centers all over, especially right in the heart of Baltimore Maryland We would like you one of our customers and we appreciate you and stand ready to serve all of your above ground pool needs. C&D Installers came on time. She responded by telling me to go somewhere else and hung up on me a second time. Description of Work They installed our new pooland it leaked the moment it was filled with water! Why drain the pool if you can find the hole at the water line? We let it go. So after the 4th day and still a wet ground, I called again. The woman's tone of voice changed and she hung up on me. The price included adding rolled foam to the walls before the liner was installed. Paradise Pools The New Technology of Above Ground Pools Choices, Custom Build Made To Order Pools Get A Quote, Baltimore Maryland is known for producing quality products and affordable prices, and so are we with our Above Ground Pools. Description of Work CLEARED DIRT FROM THE BACK YARD AND INSTALLED A 18 ROUND 4 FOOT DEEP POOL, DECK, AND FENCE. It was. I accepted the estimate and scheduled the work. The liner was patched and a new hole had to be cut. It is our pleasure to serve the homes of Carroll County, Baltimore County and Baltimore City. We also have several customers as far south as Montgomery County. I was told to drain the pool completely, even though it is logical that the hole in the liner would (and was) where the water stopped draining. Description of Work Installed my 24' x 52" round above ground pool. Paul & Nancy Haney. They were extremely polite whenever I asked questions, and the pool is fabulous. I appreciated C & D's honesty since they had already driven to my home, and were losing the opportunity to earn the income from the installation. Now that I had a deck istalled and was finally able to use the pool, the bottom of my pool stinks. I can't believe that businesses like this exist. At one point I even called back and tried to explain that I was trying to give you my business and I was rudely hung up on again. We appreciate your business and look forward to providing you a quality pool installation that you and your family will enjoy for many years to come. When I spoke to their office person a week ago, she told me frankly that I should have never signed the paperwork that their crew leader pre-filled in for me, and that because their warranty is up, the owner was unwilling to do anything, even though I explained to her that the pool leaked the day after they installed it and we put water into it. I further told them that I had a pool deck that needed to be attached but it was already erected. I called the office and they rescheduled for July 17th. Allow 60-80 days To find more licensing information for your state, visit our. I figured it was the heat getting to him and let it go. This was very useful for a first time pool owner. I just wanted to better understand my options, but I wasn't given any. Details: I have already purchased a pool Hard-sided pool - steel Circle Home, Details: Above ground Outdoors Vinyl Vinyl lining damaged or needs replacement, Steve and crew arrived as scheduled and had our, in under 4 hours in the brutal heat of the day. Ask C & D'S INSTALLERS for details on free project estimates. They had to pull the liner away from the pool to do a sheet metal repair. Description of Work C & Ds Installers came in and installed our pool. DONT use this company Terrible customer service from star to finish.
Within an hour after they left the office called to reschedule and put me down for first thing the next day. They clearly messed something up during the installation. I was VERY pleasantly surprised by the entire experience and would recommend them to anyone!!!!!!! None of these comments were made in a polite manner over the phone, despite what C&D Installers is trying to make it seem. At this point all monies were paid and this same lady Cyndie who called my phone and sent many text no longer responded. I filled the pool and the repair did not leak. Even though we should have contacted an attorney the moment we clearly realized that they were not willing to help solve the problem from our multiple calls to them within the first days and weeks after the pool was installed. I could not have asked for better service, quality or communication. They sent out the crew leader who then told me that we must have put a hole in the liner by using the vacuum cleaner. They were very professional and explained all the details of the pool as well as the details of how to opporate the pump. a pool for your dogs, or for a television or movie production we can make exactly what you want, Due To Covid-19 restrictions the factory is making Paradise Pools when ordered. They came out promptly and correctly realized that the liner needed to be patched on both sides. They nickel and dime you for everything and then leave a mess behind for you to clean up, including their personal trash. Our pool company had C & D contact us to schedule our new liner installation. Category excavators, landscaping, pool cleaners. This place is horrible!!!! Learn about our review guidelines. etc. Again, I explained to them that we did not use the vacuum. Description of Work I had my old above ground pool replaced with a new, slightly bigger above ground pool. I don't feel that the excavator knows how to do a decent circle for a 24' pool.
Many thanks to Steve's. I only had one question and that was about draining the pool water. I called them again, stating that something is wrong because the pool appears to have a slow leak and after some discussion again, they finally agreed to send someone with equipment to check our brand new liner. They did not get my business. On time, courteous and had my 21, leveled, up and liner in place. Was extra impressed that they used a wet/dry vac to pick up the extra stone left behind from the pile dumped off in the lawn near the pool. They did the job extremely professionally. Please stop in or call for more details on any of these. What am I looking at for time and money for pool maintenance? Description of Work Above ground pool installation. Order now for summer! When they finished we had foot prints and indents in the liner. The Outdoor Advantage, LLC has been making customers happy in central Maryland by performing quality work at reasonable prices since 2002. At this point I felt the woman that I spoke was only interested in getting me off the line and not willing to listen to what I was saying to her. Their unprofessional crew leader was complaining the moment that he got to our home, that his office scheduled him for two jobs on the same day and how was he supposed to get two jobs done etc. Pool Supply Swimming Pool 5 Foot Leaf Skimmer Net with 4 Aluminum Pole Sections - 6" Deep Ultra Fine Mesh Netting Bag Basket for Fast Cleaning of the Finest Debris - 60" Long, Clean Spas, Ponds, Bestway Above Ground Swimming Pool Surface Skimmer Debris Cleaner | 58233E, Flowclear Soothing LED Waterfall Above Ground Pool Accessory, Intex Deluxe Pool Maintenance Kit for Use with 18' Diameter or Larger Pools, Electrode, Comp-6a8233e1-b38b-4227-a80d-a9c53ebb003d, DC-wus-prod-a14, ENV-prod-a, PROF-PROD, VER-20.0.52, SHA-2b2fa7ae7cc148e01ffe2ff445132d34fe71577a, CID-82a30699-007-18250217a4f558, Generated: Sat, 30 Jul 2022 17:22:27 GMT, Electrode, Comp-undefined, DC-prod-az-westus-14, ENV-undefined, PROF-PROD, VER-undefined, SHA-undefined, CID-5fade32c-551-18250265b396e2, Generated: Sat, 30 Jul 2022 17:27:47 GMT. Thank you for all your hard work!! I decided to just have the old pool removed for now, and scheduled them to come back. The first phone call was very informative, and all of the information discussed was followed up by email. Description of Work Installed 15 ft round pool. I thought it was reasonable of me to expect that C& D would install our pool correctly and without any leaks. Yes, C & D'S INSTALLERS offers warranties. *:"after 5 holes a new liner is recommended" I never heard this from this company and have no idea why it would even be mentioned because there was one hole and it is a newer pool. Once again they arrived on time which I appreciate. *A friendly, quality, and respectful pool man helped resolve this simple issue in a timely and inexpensive manner and answered all my questions without hassle. How frustrating someone can respond to a bad review with lies in an attempt to persuade others that they are a quality business. Description of Work air conditioning inspection. The work was done as promised. We just wanted the owner to replace the liner that they damaged and their crew leader tried to blame on us. It went down and stuck in the liner cutting it. Make sure to ask about the wide variety of liner options available and accessories including winter covers. C&D installer's competitors DO NOT charge an "obstruction/inconvenience" fee and charge $900.00.ADVICE: Shop around! Please save your money and the anguish. They came the day they said they would come. The Ultimate pool can be installed aboveground, partially in-ground, or completely in-ground to fit any yard or slope. HORRIBLE CUSTOMER SERVICE!
We're talking 2 1/2' in one spot, 3' in another, 4' in another and up to 5 3/4' in another. Description of Work Would never recommend to anyone, not even someone I don't like.
To say the least Dwight and team of just 2, are the hardest working crew I have ever seen. THE OFFICE STAFF WAS VERY UNPROFESSIONAL. Carroll County Pools features all the following above ground swimming pools. All he did was verify that the air conditioning was running. State is one of our busiest states and lots of your neighbors have our pools in your back yard. I tried explaining to the owner that I was the customer in this scenario and I would be giving her my business and my money. Did not choose them to build my above ground pool. They were prompt, EXTREMELY courteoud, responsive, thorough, professional, and any other positive attribute/accolade I can think of. They used technology to level the area and hand-trialed the sand to assure a smooth base. They were professional both times that I dealt with them and would definitely call them if I decide to install a new pool in the future. We then filled the pool. And we know you would love to have one of ours in your backyard or business. Lies stated in the providers response include: *"I suggested that you drain the water out of the pool, clean theliner and then refill to 1' ft above the current water level." The pool is almost filled and then I have to call and schedule an appointment for them to come back and back fill around the pool. It made more sense to replace the liner, skimmer, return and wall section and this was the best crew for the job.
Above Ground Pool New Liners & Replacement Liners - Click Here. And for the record, I am not a paying customer, nor will I ever be. I would recommend them to others as well. Everyone appeared to know exactly what they were doing. We paid $1500 and learned a valuable lesson, that not all business owners are fair, and just and live by a code of good morals and ethics. Description of Work C&D dissassembled a Doughboy pool a neighbor was getting rid of, excavated my yard, and reassembled the 12x24 (older) pool for me. I highly recommend and will definitely refer him to all of my friends and family that have. They were prompt and we are thrilled with our. *"every explanation and solution I proposed you argued with me telling me I was wrong." Yes, C & D'S INSTALLERS offers eco-friendly accreditations. I had originally planned on having C & D's Installers replace the vinyl liner on my very old above ground pool. Called C & D after trying to install myself,with no luck. 2. The crew arrived on time and started prepping the area but then it started to rain and the foreman said that he did not want to start digging and have it pour down rain because it would become a mud pit and ruin my yard, which I really appreciated. We have logistic centers all over, especially right in the heart of Baltimore Maryland We would like you one of our customers and we appreciate you and stand ready to serve all of your above ground pool needs. C&D Installers came on time. She responded by telling me to go somewhere else and hung up on me a second time. Description of Work They installed our new pooland it leaked the moment it was filled with water! Why drain the pool if you can find the hole at the water line? We let it go. So after the 4th day and still a wet ground, I called again. The woman's tone of voice changed and she hung up on me. The price included adding rolled foam to the walls before the liner was installed. Paradise Pools The New Technology of Above Ground Pools Choices, Custom Build Made To Order Pools Get A Quote, Baltimore Maryland is known for producing quality products and affordable prices, and so are we with our Above Ground Pools. Description of Work CLEARED DIRT FROM THE BACK YARD AND INSTALLED A 18 ROUND 4 FOOT DEEP POOL, DECK, AND FENCE. It was. I accepted the estimate and scheduled the work. The liner was patched and a new hole had to be cut. It is our pleasure to serve the homes of Carroll County, Baltimore County and Baltimore City. We also have several customers as far south as Montgomery County. I was told to drain the pool completely, even though it is logical that the hole in the liner would (and was) where the water stopped draining. Description of Work Installed my 24' x 52" round above ground pool. Paul & Nancy Haney. They were extremely polite whenever I asked questions, and the pool is fabulous. I appreciated C & D's honesty since they had already driven to my home, and were losing the opportunity to earn the income from the installation. Now that I had a deck istalled and was finally able to use the pool, the bottom of my pool stinks. I can't believe that businesses like this exist. At one point I even called back and tried to explain that I was trying to give you my business and I was rudely hung up on again. We appreciate your business and look forward to providing you a quality pool installation that you and your family will enjoy for many years to come. When I spoke to their office person a week ago, she told me frankly that I should have never signed the paperwork that their crew leader pre-filled in for me, and that because their warranty is up, the owner was unwilling to do anything, even though I explained to her that the pool leaked the day after they installed it and we put water into it. I further told them that I had a pool deck that needed to be attached but it was already erected. I called the office and they rescheduled for July 17th. Allow 60-80 days To find more licensing information for your state, visit our. I figured it was the heat getting to him and let it go. This was very useful for a first time pool owner. I just wanted to better understand my options, but I wasn't given any. Details: I have already purchased a pool Hard-sided pool - steel Circle Home, Details: Above ground Outdoors Vinyl Vinyl lining damaged or needs replacement, Steve and crew arrived as scheduled and had our, in under 4 hours in the brutal heat of the day. Ask C & D'S INSTALLERS for details on free project estimates. They had to pull the liner away from the pool to do a sheet metal repair. Description of Work C & Ds Installers came in and installed our pool. DONT use this company Terrible customer service from star to finish.