Fluidmaster Repair Parts and Fill Valves are available at most local retailers and we recommend genuine replacement parts. *Definitely* had to tweak it a bunch in order to find the combination of height, direction, hose length, and valve openness that I wanted. 8.Theres a round black rubber seal underneath the piston assembly that the float arm attaches to. They claim to have a how-to video (which they dont) and by the customer feedback, I think Ill save myself the grief and not even attempt the installation and just return the unit. We would love to make this right. Anyone have experience in this type of repair. However, products can sometimes fail prematurely for a variety of reasons and therefore we provide a warranty to help resolve those issues. I also like the feature of the water jet acrossRead More the bottom of the tank. It wouldnt cost much more but can give us more option. Im thRead Moreen going to remove this junk and drive over it several times with my 44. Please call or email our Technical Support team and give them your shipping address and we will happily send a replacement under warranty. Test by shutting off water while tank is full. Thank you for your inquiry. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. They can be reached at 800-523-5135 (option 2) or if you prefer you can email them at [emailprotected]. We are actually seeing the difference in our water bills. The cookie is set by Snapchat to show relevant ads to the users by tracking user behaviour on Snapchat. The unit was designed to assist with water saving. Read MoreWorked perfect problem solved, simple and effective adjustments. Next day it would not stop running water. On my third one for the same toilet. Is there a way of cleaning the valve gaskets during the well problem? I dont know if I even want to start to install this item. Thank you for reaching out to us and letting us know of the experience that you had. The unit was designed to assist with water saving. Website operating 7. These cookies track visitors across websites and collect information to provide customized ads. fit with the least amount of modification. So a little over a year ago I posted this exact same problem of my toilet tank taking forever to refill and was told to replace my toilet fill valve which worked great. So easy, about $3 repair. They can be reached at 1-800-523-5135 option #2 during our business hours (Monday Friday 8 am 5 pm CST) or if you prefer you can email them at [emailprotected]. I am presuming it needs a new flush My toilet is not filling after flushing. Today the water only started coming out the top instead of the bottom so it filled very slowly. We will let our Marketing Team know that thereRead More isnt any information in the installation instructions to help with understanding how audible alert work so that they can make updates. My Jacuzzi shower base drain is leaking. Lastly, I was looking to buy another one of these, but did not find them on the shelves of Home Depot or Lowes. Good Afternoon Marc, 6. I took out the debris and rinse the the white cover and pin. Im pretty sure this isnt a supply chain problem, since the stock is readily available for shipment. 3. My next step would be to unscrew the supply valve and see if there is any buildup inside between the seat, stem, and washer for example. Our Customer Support team can be reached Monday Friday between 7:00 am and 5:00 pm (CST) at 1.800.523.5135 (option 2), or if you prefer, you can email them at [emailprotected]. Read More2. To lock, press the cap down while turning it and the arm clockwise. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. For now working great. Do the same with the piston assembly, moving the arm up and down to allow water through. This is how it alerts you to the fact that you have a leak.
Questions of a Do It Yourself nature should be
The problem is that one of them twists when flushed, and the float catches and does not float to cut off the water flow. It seems as if there might be debris in the fill valve keeping it from sealing. It agitates the water and kept the bottom clean.
Good ideas. Good Morning John, The new well water is still running dirty which I think, caused the fill valve not to fully close stopping the water flow. Theres a round black rubber seal underneath the piston assembly that the float arm attaches to. DoItYourself.com, founded in 1995, is the leading independent Thank you in advance. And right out of the box it wouldnt shut off. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. Back to the old ball and chain since this thing is not saving me water but giving me a head ache. The ANONCHK cookie, set by Bing, is used to store a user's session ID and also verify the clicks from ads on the Bing search engine. Please feel free to reach out to us if you have any additional questions and concerns. It took 15 minutes from removal of the malfunctioning old one, to installing the HydroClean. There were online videos. We know it can be frustrating when a product does not perform as intended. Test. Not going to waste my time with this brand anymore, however. Steps for removing the top cap and flushing out debris from the fill valve: The bottom hand is lifting up on the float cup, which raises the black arm under the top cap. We do publish all reviews whether low or high, but we are more concerned on making your situation right. Required fields are marked *. Remove the cap from the top of the fill valve by pulling straight up. This is a vanity sink that is down stream of the shower stall with a 2 inch waste line which then transitions to a 4 inch. The cap will be difficult to pull the first time, but will come off. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. You can also read more below if you are looking for repair parts or replacement valves. It would probably need to soak in a very strong vinegar solution, or a CLR type product overnight ensuring that the cleaning solution was completely inside the valve. I bought this fill valve about a year ago. We apologize for the inconvenience you have experienced. 4. 8. All rights reserved. Claims it has an audible alert. Sometimes when installing new parts, mineral buildup in the system breaks loose and can clog the diaphragm in the unit, not allowing it to close properly. How does an audible alert work with no battery or sounder? Good design features. If you have anymore questions or need some troubleshooting tips please reach out to our excellent Product Support team. Pry the decorative cap off the top of the fill valve. I closed it up and it still does not stop the follow of water. to 13.8 in. Good Evening Regina, The elbow on the fill tube is very hard to reposition and the fill tube interferes with the flapper. Repair Models sold: If you need to replace any of the toilet parts, why not get Fluidmasters Everything Kit includes everything you need to fix your toilet in one purchase? Unfortunetly, products can fail for a number of reasons. There should be a tool for tightening this. Good Morning Loretta, lol All of us who are not happy with this item should get a replacement free of charge to make up for installation time and wasted water. Another $20 down the drain. Crap product. Thx and please dont publish. The most common reasons for the fill valve to slow down or no longer fill the tank after the flush are debris issues and the length of time a fill valve has been in use. Good Morning Denis, Water stops filling the tank at the physical volume I want, and so far theres no leaks or other issues. Remove the cap from the top of the fill valve by pulling straight up. The toilet tank is taking FOREVER to refill.
Dont buy, just replace what you have with factory stuff thats what Im doing next. Failed within three months.
A unique feature is the leak detection and signals when a leak is found.
For more information go towww.P65Warnings.ca.gov. We have passed on your note to our Engineering team for further review. The HC660 HydroClean Toilet Fill Valve solves the two biggest reasons for water loss in toilets; miscalibration and leaks. Yesterday the demand flow stopped after a flush. What a piece of crap. We value your feedback and would welcRead Moreome additional information on how the product did not perform to your needs. It failed working the other day, after about 8 years. When i put it together again, the folw of water did not stop. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Let the water run for about 15-20 seconds, increasing the water pressure as you go, flushing any debris that could be at the bottom of the cylinder. Make sure to run water through the center of it. It failed working the other day, after about 8 years. Good Morning John, It was easy to adjust and install, no complaints there. Good Afternoon Gary,
only couple of years old and now it runs non stop here and there no reason as to why. Necessary cookies are absolutely essential for the website to function properly.
Thank you for your feedback. These cookies do not store any personal information. home improvement and repair website. Your email address will not be published. If you need more information about how the HC660 works we have an excellent technical support team that is willing to answer any questions you may have. ut the rubber gasket only to find the gasket has a big gash in it. Thank you again for letting us know of the issue you have experienced. Toilet fill valves in use for a period of 7 years or more can have their working parts start to wear out. Good Morning Dale, The water filling would not shut off. 8. Im just a home owner, not a plumber. They can be reached at 800-523-5135 (option 2) or if you prefer you can email them at, isnt any information in the installation instructions to help with understanding how audible alert work so that they can make updates. 1. This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. For more information see our, HydroClean Water-Saving Toilet Fill Valve with Cleaning Tube. 7. Have had my Hydro Clean system installed for several years with no problem. Some have tabs to pry out and lift straight up while others have tabs you lift and then rotate the core to unlatch. Do not buy. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. suggestions. Once the cap assembly has been removed inspect for debris on the seal (rubber disc with pin coming through) and also the valve portion still in the tank. I just wanted to know when you lubricate the seal you put the silicon grease all over the seal or only specific areas. 1. I purchase a new hydroclean ez fill valve and it runned great. In either case you don't have anything to loose and in many cases a cleaning is all it takes. But opting out of some of these cookies may have an effect on your browsing experience. Please contact us at 800-523-5135 (option 2), or if you prefer you can email us at [emailprotected], so that we can either trouble shoot your issues or that we can take care of your product under warranty. I think the water is traveling up the vent branch. Turn off the water at the wall. To correct this, please try the following: Now I have np toilet for the weekend because customer service isnt available.
We apologize that we can not be reached over the weekend. Cup your hand over the exposed part of the valve and slowly turn the water on going to the toilet. Seems like a faulty design to me. For now working great. So easy, about $3 repair. Remove the white piston assembly by lifting the float arm and rotating counter-clockwise until it unlocks, then lift it out. If you have anymore questions or need some troubleshooting tips please reach out to our excellent Product Support team. Every 3-5 minutes they flush. Good Morning! It seems as if there might be debris in your Hydro Clean fill valve keeping it from sealing. Analytical cookies are used to understand how visitors interact with the website. Reach inside the tank with your right hand under the float cup and lift it up. Thank you for letting us know of the situation you have encountered. Good Afternoon Larry, Take a pencil and mark the water level in the tank as well as in the toilet bowl. Too bad failed in 2 years. I followed to instructions to clean it out and there was a small piece of plastic stuck below the white cover where the black seal was. There should be a tool for tightening this. Is there a way of cleaning the valve gaskets during the well problem? We also use third-party cookies that help us analyze and understand how you use this website. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. Here is a video on how to remove and replace cap assembly of the 400A fill valve: 2. Save my name, email, and website in this browser for the next time I comment. Please contact our Product Support Team @ 800-523-5135, option 2 or if you prefer you can email them at. lol All of us who are not happy with this item should get a replacement free of charge to make up for installation time and wasted water. Let the water run for about 15-20 seconds, flushing any debris out. Test. Copyright
Cheers. Thumb screw can be 1.5 longer. I have been happy with the product unyil now. Another $20 down the drain. If you could reach out to our Product Support Read Moreteam at 800-523-5135 (option 2) we would be happy to send a replacement. The top hand is gripping the cap while the thumb is pressing on the raised lever arm. 2. Please let me know when they fix this.
I figure it may be because i did noRead Moret use the silicon grease.
I am guessing your water is depositing minerals like calcium or lime either in the supply valve, the fill valve or both.