Maximum one free child per room. I havent seen those people in the hotel had to pay for everything. We knew about the additional cost for sunbeds etc, it's stated on the website so not sure why people are annoyed by this. Guests can enjoy a leisurely swim in the pool (heated in winter) relax and unwind on the sun terrace, or enjoy an energetic game of tennis. A thank you was only given in response to your own thank you 5. The people at the front desk as well. Theres a food court on the roof of dial prix thats very reasonable and just a few minutes walk away. The shops and bars on the coast here are just as plentiful as las Americas but were just enough out of the way to leave the patio doors open all night without the noise. Cancellation and prepayment policies vary according to accommodations type. Disclaimer: This is not an official website. To book a room with more than 1 child under two years of age it is required that you contact us directly. Yes, it offers wheelchair access. When free child places sell out, the current child price will apply. Yes, guests have access to a pool during their stay. Offer applies to selected easyJet holiday destinations (as specified)from applicable UK airports, subject to availability. I suggest the management team do some observations and carry out some training with the staff. Offer may be changed or withdrawn without notice. Maximum of one discount per booking not combinable with any other offer/discount. We stayed on the 7th floor but there are lifts to get you up there. Best price guarantee on our site. Even though we enjoyed our stay we probably wouldnt stay here again as its on a hill (cardiac hill) least we got plenty exercise daily. Tenerife, And pay 4 euros for printing 8 pages? We don't mind the hill or the walk down to the bars and the beach. Heated pool is heated I swam in it everyday. Two single beds for a couple. The restaurant gives excellent value for money and the staff are a credit to the owner . Additional charge, Free! Too crowded 2nd week. Yes, guests often enjoy the city view available here. Where easyJet holidays online credit applies, that will be subject to ourCredit Terms & Conditions. Drinks not included. Hello, We welcome positive feedback from our clients and we are happy that you had an enjoyable stay with us at Castle Harbour, we will certainly take note that you felt disappointed with the customer service you received from some members of staff, and we hope to see you again soon. Book yoursummer 2023 holiday today and lock in the price with just a 60pp deposit! Easyjet let us down so he booked a cab for our party .Sorry I didn't have time to thank him it was 16:45 12th February . The ones in their photos are the best,I guess. When you pay you will be supplied with an ATOL Certificate. We stayed 7 days. Good place to stay but could be so much better, 2nd time we have stayed here and we had a great week in Los Cristianos. Some days it got very crowded and noisy around the pool area. Theres a food court on the roof of dial prix thats very reasonable and just a few minutes walk away. Featuring family rooms, this property also provides guests with a sun terrace. I hired a car from the airport but the bus links are great and Los Cristianos is about a 15/20 minute walk depending how fit you are. One little thing that really did not impress us was the fact that someone, a guest or whoever was violently sick and vomited all down the stairs in the poolside tiolet are, ok the person was going in the right direction to vomit in the tiolet but please after two, three or maybe four people told staff at the pool bar numerous times and it was just left there, it was middle of the day and children were playing and it just did not look nice. Our room was OK but I am glad that we took a one bed place for the two of us and not just a studio. Great pool. Free! 23kg luggage allowance: 23kg pp for adults and children (excluding infants). Stayed one week in a self catering apartment (we were upgraded from a studio). clean towels halfway through the holiday, never saw cleaner all week. The hotel was very. But when I say this place could be so much better, this is down to the ladies that work behind the reception, give us a smile ladies please.
The pool area is good with a great warm pool for swimming. Offer may be changed or withdrawn without notice. Canary Islands, Address: 38650, Avenida San Francisco, 12, Los Cristianos, Canary Islands, Phone: Lifeguards just stood and stared for 20 minutes before deciding to remove it. There is a group of them (all middle aged) and having been on scores of holiday all round the world I have never met reception staff that are consistently poor in their customer service delivery, 1. All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, #8 of 53 Specialty lodging in Los Cristianos, Avenida San Francisco 12, 38650 Los Cristianos, Arona, Tenerife Spain. The cleaning service was bad, once in 4 days. We asked for the first time in history our money back. The variety of food for the children to choose from but the lack of variety for non meat eaters. Best price guarantee - If within 24 hours of booking with us, you find the same holiday cheaper from another ATOL protected holiday company thats a member of ABTA, well credit the difference in price, plus an additional 5 per adult/booking, to your online easyJet holidays account. The property has a 24-hour front desk, a tour desk and ticket service for guests. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Subject to change without notice. Overall a good holiday. A continental breakfast is available each morning at the hotel. Which popular attractions are close to Castle Harbour Official? Prices are from various UK departure airports with easyJet, including 23kgs luggage. The change of the towels And cleanliness are not of course efficient every 4 days. Beach & lake holidays also include transfers. Hotel information and booking website unofficial, Avenida San Francisco 12, 38650 Los Cristianos, Spain. If a booking including this discount is changed/cancelled, the discount will no longer be valid on the new/amended booking. Castle Harbour is an apartment complex with permanent residents and people enjoying their holiday with us. Hello, Thank you for your review following your stay at Castle Harbour. The second day of being there a bloke who had clearly had too much to drink picked up my son and dropped him (I went to get my purse from the table) and my son ended up with a fractured foot and in a wheelchair or his holiday. printed menus, magazines, pens, paper) removed, Staff follow all safety protocols as directed by local authorities, Screens or physical barriers between staff and guests in appropriate areas, Physical distancing rules followed, Property cleaned by professional cleaning companies, Guest accommodation disinfected between stays, Linens, towels, and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against coronavirus, All plates, cutlery, glasses, and other tableware sanitized, Physical distancing in dining areas. Was a studio so fridge was old and noisey in the night. We ate at the restaurant on site a few times during the day which was good food. What food & drink options are available at Castle Harbour Official? Booking Conditionsapply. Los Cristianos, Offer may be changed or withdrawn without notice. The complex is on a hill so plenty walking. Offering a range of self catering studios, 1 bed and 2 bed apartments on a popular complex in an elevated position in Los Cristianos. Booking Conditionsapply. There is not specified on Booking that the property is a mix of private apartments and hotel apartments. Booking.com takes your payment for this stay on behalf of the property, but make sure you have cash for any extras once you get there. The pool bar is 5 star with great food and drinks along with helpful and friendly service. If a booking including this discount is changed/cancelled, the discount will no longer be valid on the new/amended booking. Booking Conditionsapply. Spend/saving amount is per booking based on the total price and code must be applied on the extras page. As the staff at the pool bar are not responsible for the stairs/toilets that you indicate I can only assume that this was a lack of communication on their part and that this should have been advised to the relevant housekeeping department. Availability confirmation and instant booking. Nearby attractions include The Attic rooftop bar (0.2 miles), Casey's Bar (0.2 miles), and Highland Paddy (0.3 miles).
Very nice place to stay. Just trying to be honest. Promo code valid for new bookings made between 09.00 Tuesday 02/02/2022 and 22.00 on Friday 30/09/2022 (inclusive) for holidays taking place between 02/02/2022 and completed by 31/10/2023. Which languages are spoken by the staff at Castle Harbour Official? These popular properties are in prime spots in Portugal's iconic Algarve. The room was basic but clean.
The shops and bars on the coast here are just as plentiful as las Americas but were just enough out of the way to leave the patio doors open all night without the noise. Politeness and good customer service should be a given and whilst it was from the staff I mentioned earlier in the post, it is not by the women we came across during our stay. The complex is on hill so if youve mobility issues it could be a problem but were in our 50s and didnt find it a problem and were by no means fit. Changes are subject to paying any difference in holiday cost. If you have any questions regarding the facilities or services provided at Castle Harbour Official, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking. Or pick up a racket and enjoy a game of tennis at the on-site court. All pools are free of charge, Open all year, Beach chairs/Loungers, Pool bar, Heated pool, Shallow end, First aid kits available, Shared stationery (e.g.
Additional charge, Live sports events (broadcast), Happy hour
You pay daily for the sun beds and the safe is only one Euro a day. When autocomplete results are available for the origin airport use tab key to review and space to select. The nearest airport is Tenerife Sur, 9 miles from the accommodation, and the property offers a paid airport shuttle service. Definitely worth considering. To use our site, we recommend using the latest versions of Chrome, Firefox, Safari or Edge. We were not made to feel welcome as if we werent paying and it was a chore to serve us. Save up to 100 is based on on 1 adult and 2 children travelling on the same booking. The staff looked very busy, they could definitely benefit from adding a few extra staff members, we waited one morning for breakfast were told to go to the table numerous times and would not be served at the bar and 45 minutes later had not even been asked for a drinks order so we left and spent nearly 30 Euro down the road, where the breakfast was much nicer.
Later that day we were told we can order from the snack menu too and I asked for a childrens menu, which had chicken nuggets and chips, fish fingers and mash etc great for the kids but no desserts for the children. It was close to shops and the area was nice, the best part of the holiday was definitely the pool! GSTC manages global standards for sustainable travel and tourism, and acts as the international accreditation body for sustainable tourism certification. Sometimes restrictions apply to some rooms. Great for all except those who have difficulty climbing hills. The included breakfast was very good. Conveniently located restaurants include Zoco, Arabic New Concept, Love India, and ECo Eco Brunch & caf. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Ridiculous. The food in the bar was excellent. The young man who works behind the reception was very pleasant.