Is parking available at AluaSoul Menorca? Claim your listing for free to respond to reviews, update your profile and much more. Inclusive.but this hotel bends the rules. I passed this feedback along with a couple of suggestions and so hopefully the proactive team will look to consider and resolve both if possible. Dear Mr & Mrs Chester, On behalf of all the staff and the managemente, we would like to appreciate your really nice comments about the hotel. At breakfast there could be a greater choice of fruit juices and there was no muesli during our stay. The Foreign,Commonwealth and Development Office hasup-to-date advice on staying safe and healthy abroad. Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant. The reception team is really excellent and it was great to see a number of familiar faces and we were soon enjoying a glass of Cava as we checked in. On behalf of all the staff and the management, we would like to appreciate your really nice comments about the hotel. Which languages are spoken by the staff at AluaSoul Menorca? However we subsequently discovered it did and included Menorcan Xoriguer Gin, which is not available on the normal AI menu. The problem for me was that they want to charge Euro 10 per sunbed per day for each guest to use these sunbeds. I do not think the midern dining room chairs will last out the season but the management probably have no control over this. The hotel is lovely, does great food, beautifully appointed, is extremely clean and its main attribute is the friendliness and customer care of the staff. Dear Mr & Mrs Graham, Thank you very much for your really nice comments about the hotel. Its struggling to find its place under its new corporate identity where brand directives and continuity standards are trying to be pushed on to a resort where perhaps they just might not fit! There were quite a few solo travellers and it is a great and safe place to chill out alone I would say. When staying in these Suites you are automatically enrolled into The Favourites Club which gets you a complimentary welcome bottle of Cava as well as a few bottles of drinks in the fridge which are not replaced once consumed. The restaurant provides a really great choice and quality of food with two caveats. During the start of our holiday The Kentia club had a very different feel to what we had experienced in previous visits as it sets itself up with an Ibiza vibe along with its modern Balinese beds and afternoon DJ sets pumping out chill out music. In my opinion this is definitely the way forward but the menu and times of availability need to be extended. The Hotel has two beautiful freshwater swimming pools both of which are available to guests of the Hotel to swim in. The hotel is lovely, does great food, beautifully appointed, is extremely clean and its main attribute is the friendliness and customer care of the staff. Firstly, the great food standard and presentation remains largely unchanged to our previous experiences and you certainly will not go hungry in the buffet style main restaurant! The hotel and rooms are immaculate and cleaned daily. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. However, after a few days we discovered that some of the old snack menu had been restored and you could now get a limited menu of freshly cooked food available to be served in the poolside restaurant. Here are a couple of tips to help you enjoy your stay. The hotel is in a small cove on the south east side of the island on the edge of the town of PortBlue Salgar Hotel. So let me quickly go through some of the other important things before I touch on some potential negatives. Towells were provided in our room and you change them at reception. What are some restaurants close to AluaSoul Menorca? This again should be clearer on the Hotel and other websites and agents that people book through so people can manage their expectations accordingly. Second caveat is that the main carved joint (every day is different ) was always of a high standard and beautifully cooked, however I always found it to be only lukewarm. Breakfast is the best meal, but although there is a cooking station there is no omelettes or anything. Your satisfaction it is our priority. Which room amenities are available at AluaSoul Menorca? We had a massage at the spa which was great wanted another but fully booked . This hotel ought to get 5 stars and an "Excellent" rating. A shame as otherwise it's a great hotel. We are looking forward to seeing you very soon. Entertainment was non existent unless you went to the other sister hotel up the bank, we never went, as I believe you can only get a drink in the sports bar. We then checked out our suite and found it internally, largely unchanged to what we had experienced in one of our previous visits in 2016. I will transmit to our entire team your kind word of the staff. The A la carte restaurant serves dinner. We were efficiently processed and invited to explore and use the facilities until our room was available. So from reading reviews and hearing from some of the other guests one of their biggest issues were regarding the pool and sunbed arrangements. Read the Drinks menu to see what is available under the AI offer. I understand that the hotel rooms have all been refurbished to include new double glazed patio doors, new beds and room furniture and fully refurbished bathrooms with walk in showers. PortBlue Salgar Hotel has two outdoor pools where you can relax and swim. We did and soon found our rhythm and quickly rediscovered why we are very much in the love camp! It feels very much the same everyday and could do with a themed night and more emphasis on local delicacies. The area around the nice hotel pool has a selection of very nice sunbeds and parasols which also have a view over the sea. I can see why this might be causing issues and proving to be a tad divisive, however my wife and I who are 60, just loved it! However we were reassured to discover that the new brand had taken the wise decision to recruit the previous General manager who is one of the most professional, available and client focused Managers we have ever met. Your AI wrist band also acts as your key and we found this to be a really reliable and useful use of technology (no more forgetting your key) and so full marks ! Entertainment starts at 10.00 PM and is low key and so you might want to consider a walk up the hill to the sister hotel where I was told by another guest that the entertainment is more lively. There's a snack bar that's open during the day, while the lobby bar stay open until late. What are some of the property amenities at AluaSoul Menorca? Yes, AluaSoul Menorca offers airport transportation for guests. So let me quickly go through some of the other important things before I touch on some potential negatives. Al carte restaurant isnt in the all inclusive package which such a-shame very food and service but its worth a visit Your satisfaction it is our priority. We went to la pirata the food was nice and the service was fab. Carmen, the restaurant manager was a very nice lady and Elvira at the poolside bar was great. On arrival we found this was no longer available and the snacks were some sandwiches and a few other bits behind the net curtain to stop the flies!.
Negatives It does not compare well with the buffet at the Melia Galdana. Good Afternoon, Dear Mr & Mrs Liamb, On behalf of all the staff and the management, we would like to appreciate your really nice comments about the hotel. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Firstly, the hotel is not cheap so one might. Dear Mr & Mrs Dettorifan, On behalf of all the entire team and the management, we would like to appreciate your really nice comments about the hotel. This attitude is totally at odds with the way in which the hotel is run day to day and is presumably a ploy by the owners to pick up a few extra Euros per day into their coffers. This is not classed as a premium all-inclusive hotel and yet I was delighted to find that they still had international branded spirits available as part of the AI offer! Its a pleasure to know that you really enjoy your stay with us. Try the diving school across from the hotel; my hubby loved it. To put things into perspective, we only saw a couple of kids in the pool over 10 days and most days I could count the number of people in the pool on one hand so please don't let this become an issue before you even arrive! The only downside is that you have to pay for your drinks which is a shame as in previous years you didn't (as it was historically part of the resort all inclusive offer). For example we were booked into a Suite yet the pictures showed a sea-view room from the hotel, rather than the wonderful addition of plunge pools and other benefits we found on arrival. We are looking forward to seeing you very soon Kind Regards Javier Ferrando Director Hotel Alua Soul Menorca, Excellently managed hotel its genial Director, We very much enjoyed our stay and found all the staff extremely kind and helpful and the hotel is expertly managed by Javier who deserves a promotion. The small resort centre still has the two restaurant bars and the supermarket has most things that you might want to buy. Hotel guests can sit and drink in the shaded pool side bar area (one of our favourite spots) and on the large bean bags at no cost. We are looking forward to seeing you very soon Kind Regards Javier Ferrando Hotel Manager. There is a vast pool area which is now an oasis of pay for comfort. This feels wrong and led to some behaviour issues in the pool area. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This hotel always had high repeat guest rates with many returning year after year and of perhaps a higher than average age demographic. space for clothes and a good bathroom. It is a perfect place to unwind and use as a base for exploring the island with a hire car or using the bus service. So from reading reviews and hearing from some of the other guests one of their biggest issues were regarding the pool and sunbed arrangements. We took a taxi on arrival at the airport from the rank to the right as you walked out of the exit doors. 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Also worth noting that all the official taxis we used all had access to contactless payments which was an advantage. You might be pleasantly surprised! inclusive cocktails and for a change pop to dinkys in the evening for relaxation and a lovely view. Kind Regards Javier Ferrando, Perfect stay at Aluasoul quick checkin with all the information you require and a glass of cava to start the holiday off . For more on security, local laws and the latest travel information, visit the FCDO Travel Aware website. The smaller pool (still big and beautiful) is exclusively for Hotel guests and it also has a small bar and toilet facilities and was really no different from previous years and so we didn't feel overly hemmed in. However we subsequently discovered it did and included Menorcan Xoriguer Gin, which is not available on the normal AI menu. The wrist band is your key. For example we were booked into a Suite yet the pictures showed a sea-view room from the hotel, rather than the wonderful addition of plunge pools and other benefits we found on arrival. An experience you can enjoy to the full at the AluaSoul Menorca, our newly refurbished 4-star hotel with all-inclusive service for adults only in Menorca. The restaurant was small and the staff looked after everyone very well. International alcohol brands are available. You also have access to a club bar area in the main lounge where you have a help yourself drinks area and some basic snacks from 11.00am - 11.00pm. The rooms are a good size and the main plus is the beds are supremely comfortable and well up to standard. The beautiful middle garden remains largely the same but with a new winding flat pathway which meanders towards the updated suites area, which really helps with the transfer of luggage. It was wonderful to see a number of familiar faces including Carmel in control as always. We are looking forward to seeing you very soon Kind Regards Javier Ferrando. Kentia beach club again across the road directly opposite the hotel, it's beautiful, first impressions are ***** However we had asked about the lovely sunbeds. There is only 1 ATM in SSalgar Good Afternoon, Dear Mr Janice. Which popular attractions are close to AluaSoul Menorca? The reception team is really excellent and it was great to see a number of familiar faces and we were soon enjoying a glass of Cava as we checked in. The resort of SAlgar is only 20 / 25 minutes from the Airport which is one of its appeals along with a clean, serene and safe environment. I have two problems with this policy. It's been 3 years since our last trip to the S'Algar hotel which has now changed ownership once again, becoming the AluaSoul Menorca. The staff apply this charge very religiously. Flew with Jet2 no issues Random checks for Covid paperwork including booster at the airport. Does AluaSoul Menorca have airport transportation? The hotel has a buffet restaurant and an A la carte restaurant. We are looking forward to seeing you very soon Always at your entire service Kind Regards Javier Ferrando. My advice is go with the flow and open yourself to what's on offer. S'Algar, It was so peaceful and relaxing. Second caveat is that the main carved joint (every day is different ) was always of a high standard and beautifully cooked, however I always found it to be only lukewarm. Very clean modern hotel Hotel guests can sit and drink in the shaded pool side bar area (one of our favourite spots) and on the large bean bags at no cost. The larger of the two has been made into a beach club called the Kentia Club and is also open to non residents including children. In addition, all of these suites now have the benefit of a new deck area including sun loungers as well as a Table and chairs and most importantly a private plunge pool. The Hotel also has an A La Carte restaurant serving a different menu for both lunch and dinner, which is not part of the AI option. I have two problems with this policy. Everyone we came across was fantastic in the way that they interact with guests. I understand that the hotel rooms have all been refurbished to include new double glazed patio doors, new beds and room furniture and fully refurbished bathrooms with walk in showers. Worth upgrading to a sea view room but ask for one on the first rather than ground floor. The perfect combination to enjoy a dream holiday on this beautiful Mediterranean island. If you have any issues, talk to the reception team and if they can't help, ask to talk to the GM Javier or his assistant Laura who are both so approachable and professional (don't wait until you get home as most things can be resolved). The Hotel also has an A La Carte restaurant serving a different menu for both lunch and dinner, which is not part of the AI option. Sometimes there was a couple of singers on at the beach club which were OK, but there is no soul in the hotel on a night, in the reviews we read it said there was loud music by the pools, we did have music in the background on occassion but some days there was none. The hotel's New ownership was initially a worry as we found the official website to be misleading and doesn't really show the hotel at its best.
Everyone was complaining about the food and the sunbeds and we all agreed we wouldn't return due to this and the price of the stay if they don't do something different. Also the food is only available between 12 and 1pm and 3 till 6pm. It rests on a hilltop overseeing the harbor, with preserved tunnels and battlements to explore. Thank you very much for your sugestions, we take a note for improve our service. Looking forward to seeing you very soon Always at your service Kind regards Javier Ferrando, Positives Very clean modern hotel Staff very welcoming and helpful Food very good always hot and drinks serviced in the correct glasses Negatives Free sun beds uncomfortable and felt like sardines packed into a small area Payable sun comfortable just a shame you have pay! We recommend calling ahead to confirm details. Our room had a private pool. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. We are looking forward to seeing you very soon Kind Regards Javier Ferrando Hotel Manager, Menorca Adults Only and Adult Friendly Hotels. During the start of our holiday The Kentia club had a very different feel to what we had experienced in previous visits as it sets itself up with an Ibiza vibe along with its modern Balinese beds and afternoon DJ sets pumping out chill out music. It maintains its wonderful outside balcony which provides a magical alfresco experience with stunning views out to sea . The small resort centre still has the two restaurant bars and the supermarket has most things that you might want to buy. After a few days the DJ sets were stopped due to complaints and perhaps best demonstrates the current issues with this hotel. The Hotel terrace bar gets the sun in the evening and so if you want a cooler location, take your drink down to the terrace under the main restaurant, where it's so much cooler. ** at best, food was awful, coke is disgusting and flat, my tonic had no fizz, cava is nice. There was entertainment every-night Salgar is quiet with 2 restaurants and a shop that sells everything and a ride on the mini train we were going to got to a restaurant in the square as both looked lovely but the food was enjoyable in the restaurant so we didn't feel the need in a week away. However the original front row is still excellent and has the major benefit of the wonderful sea view. If you don't like the house wine in the restaurant you can always purchase others and they will keep the balance in the fridge until your next meal (assuming that you haven't finished the bottle). Balearic Islands, Address: 07713, Avenida Tercera, s/n, San Luis, Balearic Islands, Phone: Undoubtedly the ideal option for couples who want to relax amongst the best beaches and activities on offer in the S'Algar area. Shuttle bus is free, you need to book and it was full straight away so decide and book early. and prices range from 10.00 each per day up to 150 euros for a bali bed, apparently the full package includes water, towells and basket of fruit, the pool itself is stunning but its not adults only in this main pool, some Spanish families were there with the kids on the weekend but it was fine. We then checked out our suite and found it internally, largely unchanged to what we had experienced in one of our previous visits in 2016. The other important area of an all-inclusive hotel is the drink options. The resort of SAlgar is only 20 / 25 minutes from the Airport which is one of its appeals along with a clean, serene and safe environment. However, after a few days we discovered that some of the old snack menu had been restored and you could now get a limited menu of freshly cooked food available to be served in the poolside restaurant. This was a WOW from start to finish. Hotel is clean and comfortable with good food. However, guests can choose to eat here and pay accordingly. We did and soon found our rhythm and quickly rediscovered why we are very much in the love camp! Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: The Civil Aviation Authority. There are 2 restaurants in the little Spanish square close to the hotel and a small supermarket. Conveniently located restaurants include Piccolo Mundo, Reina Isabel, and Reina Isabel. Dear Mr & Mrs Tracenlou, On behalf of all the staff and the management, we would like to appreciate your beautiful comments about the hotel.