Or is this something which Landis+Gyr may later be able to enable? Amazon, Amazon Logo, & The Amazon supply Logo Are Trademarks Of Amazon.com, Inc. Or Its Affiliates. 3 Ways to Connect Your Nintendo 3DS to a Monitor, 3 Ways to Hide Your Monitor When Youre Not Using It. I used soapui, not sure if anything changed since I last tried but it should work. There is also a Mini USB port on the back which is used to power the device (supplied with a 240V to USB power supply). Believe me, Id like the same for myself and our own deployment of smart meters where I live! Ask your question to our members - they have the experience you're looking for: Enter your username or e-mail address. Paul; Yes I would also be very interested in your trial, for the same reasons. Sorry, we're still checking this file's contents to make sure it's safe to download. Indeed, I totally agree and concluded this post noting that the security concerns may (and should) take precedence over open data. Check if your in-home display has a flat battery or is unplugged. Select your preferred way to display the comments and click "Save settings" to activate your changes. Indeed it would be good if BG could put a system in place where additional trusted MAC(s) could be added to the HAN controller. Indeed the flashing LED is also an option, as it happens I have already written a very similar post to this some while back here: http://www.smartofthehome.com/2013/09/dumb-meters-arduino/. Part 3 the story continues The monitor will reset itself and the display will go blank. I can see the requirement for privacy, however given the generally increasing interest in monitoring and "empowering" the consumer, what do you think is the possibility of adding an inherently secure - probably implying short-range optical or inductive - interface that would enable the consumer to extract at least some of the data? They wont stop your solar panels working and generating electricity and youll be able to tell your energy supplier exactly how many kilowatt hours (kWh) of electricity youre sending to the grid. However if your home is in the remaining 0.75% you may not be able to have a smart meter that connects to the full network. I have been testing a pre-production Zigbee SEP 1.1 gateway that purports to solve this problem, ie to give you access to your data. Many thanks for your blog, I had my BG Smart electric meter fitted yesterday, due to a cock up on the admin front they did not do the gas at the same time. This does allow me to hook a light sensor up to it to count pulses and therefore calculate Electricity usage but this, to me, seems a bit backwards when I have the state of the art Smart Meter with Zigbee! However, sadly, a fewmonths after I wrote the article above the pair of them stopped working again. Soon after, I moved to EDF and because suppliers don't operate a universal standard with these meters EDF cannot remotely communicate with my meters. Find out what to do if you energy company stops trading. Required fields are marked *. The Pipit home screen will show an Estimated Bill cost for each supply. New tariffs that pay you for exporting solar electricity to the national grid require you to have a meter that can give half-hourly readings generally this will be a smart meter. Energy suppliers are targeted by UK government to install a specific amount of smart meters each year. Weve heard from members whose energy firms arent yet replacing these semi-concealed meters. 2023 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. The communications hub will be required to support the linking of . So . I'm really interested in the potential for OEM to connect to Smart Meters and was wondering if anyone on this thread had updates on the technical aspects, or succeeded in convincing their supplier to allow access to a third party gateway or new on the legal side? In this post I show how any customer of Octopus Energy with a smart meter can see their energy data and do a bunch of stuff like. I wish I had read this forum before signing up for smart meters. British gas smart meter pairing pin pussy cum licking. Earliest they can come back is towards the end of January, will keep you updated. Press and hold the reset button for about 10 seconds. Leaving me for a while with one Smart (Electricity) Meter and one Dumb (Gas) Meter, (this was not an issue for the supply of either utility but just grated against my OCD / geeky / impatient nature). Were working to get all our customers upgraded to smart meters as soon as possible. Second-generation smart meters should not lose their smart functions when you switch. Connecting to your smart meter Whenever your IHD is switched on, the screen will show the words Connecting to smart meterWhich may take around five minutes. Its zigbee not Bluetooth, and can only be paired from the provider end, Does that mean the meter end has to connect to the TRIO ? To date it does not yet show the tariff, or show up on my on line account. Honestly I feel slightly safer this way. There is no flashing LED (I assume because it is running on a battery not connected to any electricity power supply and therefore an LED would over time drain its battery). I too am disappointed that I can not access the raw data for my own purposes. In other words, keep your fingers crossed for BG to one day provide a web portal allowing consumers to connect 3rd party appliances conforming to the ZigBee standard on the secured network you have at home! If so, try moving it closer to the electricity smart meter and turn the device off and on again. The monitor will reset itself and the display will go blank. A smart meter sends your meter readings to your energy supplier automatically, so in principle your bills should be more accurate than when they rely on you submitting manual readings and you should never recieve an estimated bill. And my WIFI is via a TP-LINK box running as a WIFI extender through two consumer units to BT router, ds_Communications_Hub.pdf (trilliantinc.com), Which seems to confirm what you said but also says the TRILLANT Hub supports multiple IHD s which may be useful, The bit about Commissioned by Hand Held terminal means I probably do need an engineer. This should have happened by the end of 2022, though were aware that some smart meters remain unconnected. In fact, this access would give consumers confidence in their suppliers being transparent and open. This was certainly not an easy process and, despite constant bombardment of TV adverts on television from British Gas about how smart meters are the latest and greatest thing, you would not believe the hoops I had to jump through to get them installed, and, even after finally getting agreement to have them installed, it then took a number of months to get an installation date followed by another age between the Electricity and Gas meters due to a problem following the install of the Electricity Meter where there was an "issue with communication with the Head End" which meant the engineer was forced to abort progressing with the install of the Gas Meter and the remainder of the work had to be rescheduled to a later date 4 months later! Weve worked across the energy industry and with the Royal National Institute of Blind People (RNIB)to develop an accessible in-home display for customers who are blind or partially sighted.To find out more about the accessible in-home display and check if we are able to offer you one, please chat to one of our agentshere. To top it all off the engineer couldnt get the boiler working when he reconnected the gas, therefore I have no heating or hot water and have to take another day off work tomorrow so BG can come and fix that. Suppliers sometimes install prepayment meters for customers who are in debt. I cant find one that will allow me to log in. Two in five said their supplier hadnt received their smart meter readings. We also share information about how you use our site with partners, who use it with other data to show you relevant ads on other sites, and to check ad performance. Just thought that this is a red herring for me. It should still show your gas and electricity use in real time, but the tariff information (and therefore what it thinks your energy is costing) may not be up to date. As An Amazon Associate, We Earn Affiliate Commissions From Qualifying Purchases. Welcome to the Digital Spy forums. 13months down the line does seem a bit crazy!! One of them tweeted that their new meter which replaced a faulty one showed that the household was using 101,197.32 . Having this last week had British Gas perform the install of all four identical units as described I was concerned why BG couldn't register my own G370 Gas smartmeter with their HeadEnd so I did a quick Google and found your excellent article. Id be interested to hear about your experience with Smart Meters later. It is deliberately designed so as not to be accessible by standard Zigbee systems like Smartthings. All the best, Here weve listed the problems and questions we hear about most often and what you can do about them. Many industry and technical solutions respondents caveated their support for the HAN by stressing that issues around security and operability still needed to be finalised in the second version of SMETS to provide assurance that devices could be connected in a secure and consumer-friendly way. Smart Metering Equipment Technical Specifications, http://www.rotwang.co.uk/projects/meter.html, http://www.smartofthehome.com/2015/03/british-gas-smart-meters-part-3/, https://www.britishgas.co.uk/media/releases/ReleaseDetailPage.aspx?releaseId=1363, http://www.in-home-displays.co.uk/smarthub.html. The monitor started showing Network Error 7 as soon as the installer left. As more energy companies start adopting Smart Meters we may start to see some healthy competition. James. One of the government document [Smart Metering Equipment Technical Specifications] states: Defining a HAN standard in SMETS 2 and the CHTS will provide the opportunity for suppliers and consumers to link devices to the smart metering equipment in the premises. You can also find your meter reading on your smart electricity meter and gas smart meter. Connect member panel when we asked them in December 2022. Switch it off for a minute or 2, then switch it back on again. Our prepayment customers are some of the most in need right now. Do not throw away your in-home display. http://www.smartofthehome.com/2015/03/british-gas-smart-meters-part-3/. 2. At the very least British Gas could make it possible to hook up a computer to the IHD to get the data? The installation went smoothly, but I too am completelyunderwhelmed by the IHD. Very similar installation experience, right down the many weeks of delay getting gas meter changed due to engineer being unable to register the gas meter at the same time as the electric on first attempt. Smart metering code of practice. http://www.landisgyr.co.uk/product/landisgyr-e470-zigbee-smart-electricity-meter, http://www.landisgyr.co.uk/product/g370-zigbee-smart-ultrasonic-gas-meter/, http://www.landisgyr.co.uk/product/landisgyr-p450-ecometer/, http://www.britishgas.co.uk/content/dam/british-gas/documents/ph3-QuickUserGuide_printversion.pdf, http://trilliantinc.com/library-files/datasheets/ds_Communications_Hub.pdf, rebooted and now data is screwed (timeseries). Againaligned to the UK Smart Metering Equipment Technical Specifications (SMETS) the G370Ultrasonic Gas Meter also supports Zigbee (SEP 1.1). In this case, you would need to submit your meter readings manually. We'll send you an e-mail with instructions to reset your password. Hi there! Seems pretty stable although only using the electricity readings at the moment. I am curious what would happen if I plug the P450 into my computer? Your energy suppliers website may also have instructions. Smart City is an important economically strategic blueprint for a country's economic transformation and upgrade. And like you it seemed to take ages after the Electricity meter install for them to sort out the Gas. In the Netherlands those smartmeters(electricity & gas)are going to be deployed nationwide (over a period of some 7 or 8 years I believe) starting next year. Thank you for these useful links. I have not read it all yet, but the section you have pointed out (4.4) does look promising! This would be much more easy to secure and given that is software based on a central server much easier to update should they find holes with it. Perhaos the way forward is to use the IEC 62056-21 (formerly IEC 1107) optical communications port in the same way as described here, http://openenergymonitor.blogspot.co.uk/2012/07/reading-watt-hour-data-from-elster.html, http://openenergymonitor.blogspot.co.uk/2012/08/reading-watt-hour-data-from-elster.html, and here Weve heard from members with solar panels who have been refused a smart meter, and from others who have had a smart meter installed that doesn't work with their solar panels. Im wondering who you talked too, but you were fed some erroneous information about how the security works on the Trilliants Comms Hub and the SEP standard Within close proximity of the electricity meter, hold down the "OK button" until the smart meter display turns off and then on again. I wasnt watching too closely but the engineer scans the barcode on the meter and the ihd, then sends the off, about 5 minutes later they pair, Thanks, Ill keep you posted but Ive got to wait 3 weeks for an engineer now. As it happens, since writing this article I think BG are soon going to offer customers the option of either an physical IHD (In Home Display) or a virtual IHD iPhone app to view energy usage: Hi 2019 and still not able to access the data. Perhaps the solution for thedata problem is for British Gas to develop an API to allow customers to download their own data. If your meters are outside or far away from the display, ask your energy supplier for advice. I dont mind discussing some of it with you (privately through emails maybe), but as im sure you understand, I cant tell you much more about our product that isnt publicly available or standardized 1) The In-Home Display can't connect to the network in your home. I wonder if you could get into the system by spoofing a MAC address, e.g. I guess there is a remote pairing option and its part of the GB Companion Spec, but I would love to know if anyone has actually got a 3rd party device to pair. Hi John, The Ideal Height and Distance for Your Computer Monitor, 12+ Best Monitor With Built In Speaker updated 2022, 14 Ways to Turn Your Tablet Into a Second Monitor. I dont think it would be too hard for British Gas to allow read access via Zigbee, all they would have to do is allow you to add a list of approved MAC addresses via your account in the online site this would solve the problem of people adding their neighbors devices. Anyhow, a number of months later I am now here with a shiny new pair of meters! Really hindering the usefulness of this. Having smart meters wont cost you any more than your current meters. Energy firm, British Gas, documents the installation of a . For anyone in the UK with solar panels, this is reason #2 for not jumping to get a smart meter. CADs will only be permitted read-only access to data held in smart metering equipment. Prefer to Pay As You Go? EnergySmart Monitor User Instructions - geo (Green Energy Options) Derek I too have solar panels, so that is worrying. To me this would make it even easier for me to get hold of as I wouldn't need any other devices in the home to connect to the meter. Press and hold the reset button for about 10 seconds. Submitted by rogerhoward (not verified) on Thu, 20/11/2014 - 18:12. Still work in progress but couldnt have got this fair without your work. I bought a WIFI plugin just in case it didnt have one. Submitting a meter read before the Energy Price Guarantee starts on . There are two types of smart meter: first and second generation. Do cheap thermals keep you as warm as pricier ones? I think British Gas can also push updates and settings, messages and firmware updates downstream towards the meters and IHD via the Trilliant hub as well as initiating remote shut off of energy supply to the homes (where people do not pay their bills!). Long URL to official documentation:( http://www.netbeheernederland.nl/DecosDocument/Download/%3FfileName%3Da- ), Hi Hertog, Its a shame that this cant be integrated into my existing home automation system as I would like to get accurate details on electricity and gas usage as well as what I output back to the grid from my solar cells. There are plans to add other additional Zigbee wireless frequencies better suited to longer range or coping with thick walls. Save my name, email, and website in this browser for the next time I comment. This should work with a fair number of energy providers. At least I know I am not the only person to eperience the Gas meter registration failure.. BG sent a second engineerto tried again, dongle into and out of his smartpad, deregistered, re-registered, tried a new Gas G370 meter he had with him but just the same problem so the put the origial item back in, then they tried again and again and then finally . Submitted by jeremfg (not verified) on Sun, 06/04/2014 - 21:39. 1st October helps us keep your bill accurate. The type you have depends mainly on when you had it fitted. Of course it will be better to have a wireless interface with the smart meters but I think a lot of people are underestimating the challenges of opening this interface in a truly secure way that can stand the test of time. Not sure about multiple IHDs, but I know the pairing can be triggered remotely by your utility provider (not sure if there is differences here between smets 1 and smets 2). We often link to other websites, but we can't be responsible for their content. Youre not alone. For security reasons, software in the communications hub (the HAN coordinator) will prevent CADs from updating any data in smart metering equipment or from executing any functional capabilities of a smart meter. So why notget a quote To disable the Wi-Fi connection for your black IHD3. If your energy firm is bought by another company, you often become the customer of the acquiring firm too. I am also astounded that BG do not support the Feed In circuit capability. My BG IHM has lost contact with the Gas and Elec Smart meters. Nearly a quarter of Which? The most common reason for the initial failure is that a service request sometimes "times out". We use cookies to improve our website, follow up on incomplete orders, and show you relevant ads. Registered in England. Smart meters need to be able to connect to the Data Communications Company (DCC) through a wireless network. Thanks again for the comment. It is usually red and located near the bottom. Unfortunately not! Where you live, the type of home you live in and your existing meter type may mean it takes a little longer for us to get to you. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. That's according to our survey in December 2022 of 8,668 people with smart meters. Thats more than 3.5 million meters, some of which will have lost their smart functions when they switched. The displays work best when close to the smart meter. Access the the smart meters via Zigbee is blocked for "security reasons", all that is offered to the consumer is the In-home Display device (which to be honest is a 5 min wonder with no way of getting at the real data). The hub would then receive the required info (via its backhaul connection on cellular networks) to allow that particular device in, exchange security keys and establish a secure connection to the HAN (Home Area Network). the neighbours). Around 7% of smart meters in homes are working in traditional mode, according to government data in November 2022. The IHD can apparently also be used by British Gas to send me messages (there is a little Mail Envelope Icon) but as of yet I have not seen any messaged other than the initial "Welcome to Smart Metering" message. First, find the reset button on the back of the monitor. Unfortunately the gas one hasn't managed to connect and provide me with the information I wanted hence why I agreed to have them installed in the first place. Need help to reset smart monitor help please. Can I ask if this is still working for you? I recently switched back to british gas using the MSE Energy Club referral as they are now the cheapest option for me with my usage. Check the instruction booklet for troubleshooting tips, and contact your energy supplier if the problem persists. However I am not so enamored with the responsiveness of the screen and its menus. Thanks, Tantalisingly, on the back of the ecoMeter In Home Display (IHD) supplied with my smart meters, it reads: Zigbee Certified product (Energy). Check the instruction booklet for troubleshooting tips, and contact your energy supplier if the problem persists. Often, these issues resolve themselves within 24 to 48 hours. A new hub is being developed that should account for these issues and is expected to be available for installations in 2023. This figure doesnt necessarily reset when you set-up a new account. Once the monitor has reset, you can press the power button to turn it back on. Two in five households with smart meters in our survey of Which? Since writing the article above over a year ago I am still waiting patiently for British Gas to 'open their smart meters'. Please try again in a few minutes. Well-suited for smart travelers, Hyatt Place New Taipei City Xinzhuang delivers an unforgettable stay experience. Wrong? I don't know what my self monitoring options are for the gas meter -- I probably had more options with the old dumb meter. So I asked if I purchased a TRIO myself could I attach it, they said YES and they would help me configure it. If you've had your in-home display for less than 12 months and it has broken, your supplier should replace it free of charge. When I wrote this post I had only just started leaning about smart meters and ZigBee (and am still learning today!) I can get electricityand gasusage in kwh for the previous day from it, but otherwise it's just bar charts. http://www.rotwang.co.uk/projects/meter.html. The gas meter in your pictures looks remarkably the same as the ones here. I am going to see if I can get on this trial. -Book today! More about your appointment. I had smart meters fitted yesterday and it actually went quite smoothly apart from the installer had a bit of a problem registering the gas meter. Feel free to use me as a case in point! If your meter is in a small cupboard or another confined space, a technician might struggle to install your smart meter. jeremfg Thanks, indeed it looks like it is simply a case of having to wait patiently for the right commercial pressures to happen. This should have happened automatically and, once connected, your meters smart functions should be restored. You can findhow to view more useful usage information for this IHD on our guide here-. Yes, this is precisely whats needed. Apparently with no moving parts this new meter is certainly quieter than our old meter. The 'Phase 3' smart meter setup comprises of 4 components: According to the Landis+Gyr website the E470 is aligned to the UK Smart Metering Equipment Technical Specifications (SMETS). In the Netherlands those smartmeters (electricity & gas)are going to be deployed nationwide (over a period of some 7 or 8 years I believe) starting next year. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. But youll have to send meter readings to your energy firm again they'll stop being sent automatically. The communications hub will be required to support the linking of supplier-provided smart metering devices and of consumer access devices: these requirements will be defined in the CHTS. It is a shame but I am actually starting to find my smart meters more restrictive than their older dumb analog cousins. Maybe the focus should be on pressuring the companies to provide web access to the data? If your meter is partly concealed in a case outside, your energy company might not be able to replace it yet. Well be in touch as soon as were able to install smart meters at your home. A 2017 study of a selection of smart meters available in Great Britain found that exposure to radio waves from smart meters is below guidelines set by the International Commission on Non-Ionizing Radiation Protection. It took several weeks for Ovo to sync up to the smart meters, and I now see that only one meter reading a month is logged against my account! Luckily British Gas can remotely switch itoff so we can always go back to dumb meters if all hail breaks loose. Your email address will not be published. Some in-home displays show your meter readings. I will let you know the outcome to my fiasco when the nightmare ends. I agree with the point about shame no PV so I think we'll also need to do something about that. The gas meter in your pictures looks remarkably the same as the ones here. All Rights Reserved. This should reset the connection and you will see the message: "your smart meter is now paired" on . Press the O icon to switch between kWh and . Its easy to use. Interested but not yet an OVO member? Even though I have so called 'smart meters' I may have to revert back to older techniques (pulse counting, physically noting readings) to monitor my Electricity and Gas usage (which defeats the point!). Just be patient, the energy industry might be moving slowly, but its moving nonetheless . If your smart meter has stopped working (for example, if you switched energy supplier and it can't connect to your new provider) this can affect your in-home display too.